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February 2024 by Benjamin Huttoe
Always a wonderful experience when I shop here. John ordered me a iPhone 15 pro max and it came two days later right to my doorstep. He upgraded my lines to the new premium plus plan that has better hot spot than my old plan. He should run the company if given the chance.
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July 2023 by Dalton Renner
Gage was exceptional! He was amazing to my wife a few months back and made our todays experience easy, understanding and Went above and beyond for us! I got a brand new I phone pro max (plus accessories), a iPad Pro and new party box base boost speaker! I completely changed from Verizon to AT&T and probably couldn’t have done it so well without Gages help! Thank you Gage!
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May 2023 by tyler boyette
Gage was an excellent and professional salesman. He was very knowledgeable and made the whole process very smooth and easy
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May 2023 by Shanna Whittington
John was great! Definitely see him if you go to this store. He handled everything we needed taken care of.
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May 2023 by Richard H
Gage that works for AT&T was very friendly and helpful setting up my mother's very first smart phone at the age of 75. So I've been teaching her one feature at a time. I don't know how long the special AT&T has will go on but if you have an old Samsung galaxy phone to trade in it will take off 800 dollars from your new phone which will be broken down off if your monthly payments for the next 3 years.
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May 2023 by Zachary Scott
I needed to change over to a new account and wanted to keep my old number. Benjamin was quick to take care of us and walked through the whole process. I even decided to upgrade from an old iPhone 8 to a new 14, he managed that as well and did it knowledgeably, personably and as quickly as the AT&T process would let him. The store itself was clean, quiet and well laid out. I know where I will go if I ever have troubles or questions that need to be answered. Thank you Benjamin and great work!
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May 2023 by Steven Welch
The service leaves quite a bit to be desired. Offerings are not as robust as online. Imposes additional requirements on phone trades. Recommend just going to the AT&T website.
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May 2023 by Eddie Mullins
Excellent service, very knowledgeable rep, overall a great experience, will definitely use this location in the future for all me cellular needs!
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April 2023 by Cynthia Williams
I went in today to upgrade 2 lines and pass down my previous phone to my daughter. we were there about 2 hours. john was so nice and personable. we were like old friends by the time i left. definitely enjoyed the experience.
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April 2023 by Wendy Ziegler
My husband and myself have tried to switch phones over the last 3 years and have been put off by poor customer service at this location!!TODAY WAS DIFFERENT!!!Thank you to Joshua Speaks not only for his excellence in customer service but in renewing our faith in Palatka AT&T.Craig and Wendy
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April 2023 by Terry Baggs
Gage was friendly, knowledgeable, assisted me w/ making the right choice of phone. also efficient regarding time
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January 2023 by eckolegend
Save yourself a lot of time and just go to the location in St. Augustine, which has six employees on the floor over the two that seem to be stuck here. Third time in and it’s almost a forty-five minute wait just to talk to a representative. For such a busy store it’s kind of b******t. No problems with the employees their great, it’s just the ridiculous wait
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January 2023 by Electra T.
The gentleman was very nice and explained my plan. I will return and I did great job thank you
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December 2022 by L Casey
Terrible. Waiting 1 hr only 1 person working Shame on the Mgr of this store 4 customers walked out and we still wait and at Christmas time no help. Sad this store has gone down so bad. I guess I’ll take my business elsewhere
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December 2022 by Tina Edwards
Great service Joshua speaks thank you so much for my upgrade
