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December 2023 by slmdclee
Very clean and comfortable bed.Breakfast was great!
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December 2023 by traci Cameron
Very helpful and polite staff, we had a beautiful view of the river and bridge. Luckily we were there for the awesome Christmas Parade and saw all from our window and got great pictures !!! The only thing we've never not had in a room is a microwave other than that everything was fine.
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December 2023 by Jamie Sullivan
My experience at this Hampton Inn was god awful. We checked in on Friday and checked out on Sunday. We did not check in to the room till about midnight (pretty much Saturday) so went to the room and slept. Woke up the next morning to spend time with family as that was our reason for being in the area. Came back to the hotel late Saturday night and turned the tv on as we were going to bed to notice a crack across the top of the TV screen. The next morning we spoke to the front desk and made them aware of the TV as the good samaritans we are to only get a charge to our bank account for $700 a couple days later. After calling the hotel and trying to speak to the general manager Smita Thakur we were very disrespected. We were made aware that this charge was for a cracked TV. While on the phone discussing why we were charged $700 for a TV we did not break, the general manager proceeded to talk over us the entire time, and called us liars. Smita Thakur did not listen to a word we said, then proceeded to say that if we disputed the charge she would be pressing misdemeanor charges on us. After speaking with corporate office we were told that we had to resolve this issue with the general manager of the hotel. Ourselves and each of our diamond member families will NOT be staying at a Hilton owned hotel ever again after this horrific experience we have encountered. IF I WERE YOU I WOULD STAY AWAY FROM THIS HOTEL AT ALL COST!
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November 2023 by Wesley M.
A pleasant and comfortable stay. Absolutely nothing negative to say. I have family in Satsuma , but their house is a little too small to host all the Children and Grandchildren for Thanksgiving so my family and I are staying in the Hampton Inn of Palatka.Visit my family's during the day then retreating to the comfort of The Hampton Inn. It's been a remarkably comfortable and relaxing stay.The staff gave all been friendly and kind, the rooms and facilities are clean and the grounds well maintained. I'll be back...
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November 2023 by Holly Harden
Nice hotel on the water, easy to walk downtown. Desk staff especially friendly and helpful.Walkability: Located in waterfront Park. You are close to everything, marina, and the docks
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November 2023 by Ellen Robins
I love my Hampton ends, and this one was no exception! Great breakfast, too
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November 2023 by Tiffany Addison
We love this place when in town and stay nowhere else. On the water beautiful view. Nice clean, beautiful rooms. Staff is always super nice and helpful.Rooms: Nice roomy clean and comfortableNearby activities: Walking distance in downtown and ob the river. Restaurant s, the Riverwalk, fishing, boating wtc.Walkability: Close to everything.
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October 2023 by Anthony Hunt
This hotel should be rated a little higher than what it is. from the moment I walked in. I was greeted and treated like a real client...I think the owner's / management could be a little nicer to its employees.
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October 2023 by aaronmarina
Totally amazing and warm welcome. The room had an amazing view if the St. John's River. I suggest asking fir room 211 to have that amazing view. The room is convenient to carry your pet down to take to outside, walk across the street, and sit on a bench to fall into a peaceful place along the river. The sunrise and sunset is amazing to watch.Safety: Very safe and secure location during my trip.Walkability: Very convenient to the park.
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October 2023 by Colissa clark
Nestled back up against the St. John’s river this Hampton takes advantage of the views. We walked downtown (which seems to be stuck in the past) was closed by 6 with only one restaurant open… Mexican .. yum! The marina was quiet and the manatees were swimming. The room was typical for Hampton: comfortable, quiet and affordable. Breakfast was hot and kept full.
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September 2023 by Kellie Carson
Rooms were very clean. The materials were of good quality ( no cheap stuff). Staff is very, professional, helpful and friendly. The breakfast bar was amazing for a continental
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September 2023 by Batman “Batman” D
I think this is the best hotel in Palatka. Although Hilton took away the breakfast bagels (not the regular bagels, but the ones they made with eggs, cheese, bacon on top) I still stay at the Hampton Inns. My one issue would be inconsistent operation of AC units, depending on which room you get.
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September 2023 by M N C
Very clean rooms, nice shower, quiet, great view, helpful staff. Breakfast was clean and well stocked but not a lot of hot selections. TV channel selection could have been better.
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August 2023 by Tiffanie Jackson
Great hotel experience! The rooms and all of the facilities were clean and fresh. All of the staff was friendly and knowledgeable. The location is GREAT! We will definitely stay here again!
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August 2023 by John Tirado
Clean and decent decor but the water pressure in the shower was horrible. Barely any water coming out of the shower head. I was extremely disappointed and didn't even bother staying overnight.
