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March 2024 by Anita Meredith
Dawn was extremely kind and knowledgeable. She walked me through the entire process
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March 2024 by Geoff Koch II
Love u all!
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March 2024 by D
H&R has done a great job breaking down the yearly work to figure everything out well. Personally, between some bills around personally, etc. They have done a great job helping through all the years; even providing assistance as needed for an incident to the end. They have helped in many ways, during times where there's an issue arisen that can be settled with proper help; and they are it. Thank you to the staff.
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February 2024 by R Lee
I have been using H&R Block for over a decade with no issues until this year. Made an appointment to drop off my tax information. When I arrived I was told I didn’t have an appointment but they would accept my tax information anyway. I told the person receiving drop off which tax pro I wanted to do my taxes and left. Received a call later because they forgot to get vital information from me so I gave them the information over the phone. Several days later I received a text notification that my taxes were accepted then I received a text notification that my emerald card was approved right after that another text notification saying my emerald card had a portion of my tax return added to it. This was concerning as I had never once signed up for the card and had no interest in the emerald card. Concerned I called received no answer, left a message received no call back. So I want to the office as soon as they opened. I was sat with a tax pro who was not the one that did my taxes. Explained the situation to them. They left and then brought back the person that was supposed to have done my taxes. They informed me that they actually hadn’t done my taxes that someone else had, and I was not told who the other person that had done my taxes was. Apparently picking a tax professional doesn’t ensure that they are the ones who are actually doing your taxes. Even though his name was on my taxes as the one who had prepared them. I was then informed that my return had been added to an emerald card even though I did not sign up for or approve this and that there was absolutely nothing that could be done about it. I was never even asked if I wanted the emerald card. They said I should contact my bank to see if they could move the money from the card to my account. I was given no information on how to use emerald card and sent on my way. They were apologetic, but extremely unhelpful.
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February 2024 by Greg Smith
Very pleasant experience with my R Block tax professional ,Dawn, today. Fast courteous and knowledgable.
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February 2024 by Mark Bass
Good service ?
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February 2024 by aaron strickland
Great service
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February 2024 by Tom Wilson
Quality service
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January 2024 by Lauren Hickman
Very helpful
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January 2024 by Dana Crews
Very satisfied
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January 2024 by Heidi Bohanon
Very friendly tax pros and very welcoming environment
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March 2023 by Lauren Callaway
Second year with Mrs Shawn, she is the best in my opinion ! Always professional and made sure to call me when an issue happened
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March 2023 by Jimmie Harris Sr
Nateria Hamilton (Tax Professional) was very knowledgeable and helpful. I highly recommend her.
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March 2023 by sadonni deason
Rushed, unprofessional expensive service. Will not use them again.
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February 2023 by Cody May
Best tax service I've ever had. Finally happy with paying for the help for once.