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November 2023 by Audrey
We were RVing and stopped for 1 evening in Hastings, FL. We used the gym's showers to clean up and the bathrooms were nicely renovated with your own walk in private space . It included a chair, mirror, and shelves to place your bath products on. Samantha was working hard yet made it look so casually normal and the bathrooms were literally SPOTLESS. As soon as I walked in, she asked me if I was going to use a shower, then pointed towards one that was still steaming and smelling deliciously clean from her efforts. Once I came out I HAD to compliment her on her efforts of keeping this place in TIP TOP SHAPE!
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October 2023 by Judy Rooney
Handicap stall in women's bathroom has been broken for over a month. Irresponsible and shows as a company that they don't care. I am looking for new gym. It is unacceptable that the only handicap stall is broken and they have not fixed it.I thought it was a nice place to work out before I realized this.
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September 2023 by Regina's Correspondence
The staff at the Palatka location are so courteous and friendly - much more so than the St. Augustine location. The Palatka location is also much cleaner than the St. Augustine location. In Palatka they are always cleaning everything, which in the age of COVID makes me feel reassured. The staff always seems to have the time to be devote to a clients questions or comments, and they do so in the most courteous, respectful, and friendly manner. I occasionally have to go to the St. Augustine location but PERFER BY FAR the Palatka location, it is all around superior.
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September 2023 by Mark Amann
all the equipment you need to get a good workout for all ages. Cleanliness is good and employees and customers are friendly and willing to help if needed. If you are a Black Card member, you can also use the massage beds and chairs. No tanning beds at this location though.
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September 2023 by Andrew Pacifico
Had a billing issue that was resolved respectfully. The facility is perfectly fine, and the staff is very nice.
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September 2023 by D D
Went to PF this morning. Nobody at the counter or around. Left. Called back after about and hour. Asked the basic monthly rate and what would I have to do. Lady said she'd have to put me on hold and finish up something on the computer. Guess I need a good place/GYM to utilize a bike & treadmill. Any recommendations on a good place to work out? Easy fee process? Actually get a human that wants to sign me up? Talk with me? That I don't need to give anything but a debit card? No yearly fees? Easy monthly fees? Any gym that would be helpful? Because this place has poor customer service
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September 2023 by JUDY MILLER
The staff is friendly and the gym itself is clean. They have run out of toilet paper (!) and one of the 2 soap dispensers in the womens bathroom has been broken for as long as I've been going....considering the importance of hand-washing this baffles me ! ***In response to PF responce, I have given feedback to front office staff....THEY should be communicating up the ladder to management. And then perhaps additional training is required, if this is not occurring.
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August 2023 by Lynn Smith
Shoutout to planet fitness staff - Ms. Victoria who was very helpful to me when i needed help. Someone accidentally locked the locker not noticing that my car key was there. I have approached every women in the gym to ask if they own the lock and everyone said No. But Victoria stepped up and helped me. Thank u so much. You have made my day!!!!
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August 2023 by Esther Withem
I've had membership here for a few years. Always clean , plenty of equipment, and friendly helpful employees. Tanning beds and massage table and chairs are an extra bonus as a platinum member. We'll worth the membership fee!
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August 2023 by Cheri Westbrooks
This is a great club and a very positive place to workout. The staff is friendly (& helpful), the facilities are clean and well-maintained, and everyone who uses the gym are respectful and open to helping their neighbors. My experiences here have been nothing but positive.
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August 2023 by John (Seth0194)
Very clean, friendly staff. My one real grief here is no ARC Trainiers, there like 40 Elliptical machines. ARC Trainier burns more calories and better on back. When asked about it, I've been blown off. I mean take 2 or 3 Ellipticals and replace them with ARC trainier.
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June 2023 by Cindy Dix
Great place to workout, trainer and staff friendly. Been working with trainer there for 1 1/2 years. He works with us to help me achieve my fitness goals. Thanks Palatka Team your the best.
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June 2023 by Joe Oberman
My recent experience at Palatka Planet Fitness has been both rewarding and challenging. While I appreciated several aspects of the gym, there were a few issues that marred the overall experience.Starting with the positives, the convenient location of Palatka Planet Fitness made it easy for me to visit the gym regularly. It was easy to access, saving me time and ensuring that I could maintain my fitness routine without any hassle.Upon entering the gym, I was pleasantly surprised by the friendly and helpful staff. They greeted me with a warm smile and were always willing to assist with any questions I had. Their approachable demeanor made me feel welcome and comfortable in the gym environment.The gym itself was large and open, with plenty of space to work out. The layout was well-designed, allowing for easy movement between various workout stations and equipment. This aspect is particularly important to me as it lets me focus on my exercise routine without feeling cramped or overwhelmed by others working out around me.However, my experience at Palatka Planet Fitness was not without its downsides. I noticed that many homeless individuals frequently used the facility for showers and bathrooms. While I understand the need for such facilities, the presence of their dogs in the bathrooms and showers created an uncomfortable and unhygienic atmosphere. It was disconcerting to find myself navigating around dogs while trying to maintain my personal hygiene in a public space.In conclusion, my experience at Palatka Planet Fitness was a mixed one. The gym's convenient location, friendly staff, and spacious layout were significant positives. However, the presence of homeless individuals and their dogs in the bathrooms and showers detracted from the overall experience. I hope that the gym management addresses this issue to ensure a more comfortable and hygienic environment for all patrons.
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April 2023 by John Holmes
I have just joined the gym after losing 45 lbs. Hope to tighten up a little. Been having a great time already
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April 2023 by Bruce Meshberg
Good staff nice facility, very clean. Everything is well maintained with very clear instructions. Help is always available.