Putnam Bicycles is a family-owned and operated business known for its great service and knowledgeable staff. Customers appreciate the owner's passion for bikes and the wealth of information shared, which is often not available online. Visitors have had positive experiences, enjoying helpful and friendly service from staff members who quickly understand their needs. The store offers quality bikes at reasonable prices, with some customers finding better deals here than elsewhere. One standout feature is the store's generous approach—providing free parts to fix e-bikes not purchased there and offering free repairs for two years on what they sell. Customers feel valued and leave with a smile, confident in the support they receive. The store also maintains a welcoming atmosphere where visitors can browse, ask questions, or simply support a local business by buying merchandise like T-shirts. Overall, Putnam Bicycles is recognized for its honest, down-to-earth service, making it a preferred spot for bike purchases and maintenance.
Great service! The owner is really passionate about bikes and a wealth of information. Truly a font of knowledge… I really enjoyed my experience when I visited… so much I purchased a new bike… and when I need to service my new bike, I know where to go.
June 2024
Stand up bike shop that goes out of their way to locate specific bikes for a special needs facility! Great people!
January 2023
I went into a bicycle store but didn't buy a new bike but I do want to support local bicycle businesses! I bought a tshirt instead and talked to the bicycle guru for awhile!