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March 2024 by Michelle Wells
Lissette was absolutely amazing. I came in close to closing time and I felt so bad but she kept reassuring me that it was okay! She was so helpful kind and caring!!
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February 2024 by RicRavan Skaggs
They were very helpful.
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January 2024 by Mike Shand
This place is awesome, the staff are amazing and knowledgeable and make it happen. I highly recommend them to anyone... I am a T mobile for life customer for life....
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December 2023 by Rainier Ramos Aviles
The thin guy is very professional in his work place, because took the time to explain to me everything about hot spot devices & plans.
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December 2023 by Heidi Bohanon
This location gave access to my account without verification of my pin or password, be warned this company DOES NOT care for customer satisfaction or account safety
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November 2023 by Tonya Lezama
I was a victim of fraud at the T-Mobile location in Palatka, FL.The phone was a promo, they signed a contract with our me know. Now the expect me to pay more than $1,000 in 2 years. I'm a citizen that is on disability & unable to pay such a high price for a phone. Very disappointed with this service . PLEASE EVERYONE BE CAREFUL AND STAY AWAY FROM THIS STORE.!!!!! THEY ARE DOING FRAUD HERE
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November 2023 by dickie lynn
Very professional friendly and knew his stuff will definitely shop here again
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October 2023 by Connie Smith
Mae (the only person working while the manager was inside ) was an amazing worker. He did the job of 4 people alone. He talked and had fun while working with 8 people alone.
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October 2023 by Corey Gagnon
Only cell phone store I've ever been in where you cannot just walk in and buy a phone and walk out no the representative and dislocation and since you must have a service plan in order to buy a phone.
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October 2023 by Mar Young
The young lady at the Palatka store has the PATIENCE OF JOB with the "old ladies"...We have been truly blessed!
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September 2023 by Corey Davis
Mae was awesome to deal with he set us all up and answered all of our questions. He is a manager material. They better take care of him or he will be on to bigger and better things!
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August 2023 by jesse vinson
Pushy people,that don't listen, and don't answer well. Get some employees that know what customer service is. All I wanted to do was add a line, he aggravated me so bad that I left and went online to do what I needed to get done. If I didn't hate AT&t I would have cancelled my account and switched on the spot
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July 2023 by Tammy Holcomb
Went there today they were setup outside in the Florida heat. Seniors standing outside nowhere to sit except for 2 people. Gave me a lowball amount towards a trade in for my phone in perfect condition. I will never go back to this store.
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May 2023 by Jason M.
Yuk! Phone plans, cranky customers and some agitated sales person is not what I want to deal with. I've dealt with that kind of nonsense before down the street, across the street and for the love of Pete lay me in the middle of the street and let a semi run over me. I hate phone plan upgrades and switches. Soooooooo, instead, I came here and had the opportunity to work with cool, calm and collected Lissette. She helped me set up my business plan a while back and was still there, another quality, when I came back. She helped me get the best plan. She answered all my ANNOYING questions. She even helped another customer while she was on hold with T-Mobile while helping me. She is an asset to the company. Give that girl a raise! Oh..... and we are all happy with our iPhone14s. Mines blue!
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May 2023 by Stephen Hinman
I came in they were busy so I sat down and waited about 3 minutes and the manager came out and helped me right away and I was out within 10 minutes or less thanks so much.
