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February 2024 by m brio
TD Bank is Canadian owned. If you have been watching the news this last year or so you will know that they have frozen Canadians bank accounts at will. Obviously that is against the rules here in America but I will NOT do business with this company. I was going to open an account with them but after learning they are Canadian owned I will not. Google search "TD Bank froze two personal accounts, into which $1.1 million was paid to support Canadian truckers. The bank applied to the Ontario Superior Court of Justice to take the funds, Reuters reported."
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January 2024 by Nancy Jones
Great service! Always helpful and ready to assist with questions you have. Patient and understanding.
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November 2023 by L Cardinal
Nice location, Friendly folks.
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May 2023 by JAMES BOGDEN
I have been banking there for years extremely friendly people streamly helpful and knowledgeable
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May 2023 by L P
Crystal was helpful and provided me more information about what I needed. Facilities were very clean and the staff was courteous. Thanks for the assistance.
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October 2022 by Patricia P.
Sadly, there is only 1 branch here in Ocala and it is in conveniently located for me. Will need to close account after many years of doing business with them in New England.
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August 2022 by Jay Ziehm (Jay-Z)
Best bank in Palatka. Plus branches everywhere you need them.
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April 2022 by Reese Taylor
My account was recently compromised. Had my money stolen by the owner of a convenient store “ Palatka Food Mart.” An amount no one would spend at a convenient store. TD Bank has done everything in their power NOT to help me. Even going as far as making it seem like it was my fault. I was told “ this happens ALL the time.” They declined my dispute saying the pin number was used as if to say no you made this purchase. The assistant manager even rolled her eyes when I tried to show GPS proof that I was driving when the transaction occurred. At the beginning of the dispute I was told I need to file a police report to which I did. I tried to give them the report number and my GPS information that has been notarized. They declined it at that time. Now that I’ve had to go back to find out the dispute was declined I was then told that I would need to go to the police department and pay to have the report printed out and bring it back to them to be resubmitted. Every step of the way they have basically called me a liar. I have since moved any money I have coming in to a new bank and I would suggest that everyone else close their accounts and move their money before this happens to them. Because again as I was told by TDBank staff “THIS HAPPENS ALL TIME.”
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September 2021 by Super_ninja93
I've been banking with them for 3 years, and have never had a single bad experience with them.
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June 2021 by Julian Rains
I have been banking here for several years and the staff is always friendly and helpful they know your name it's just like a small town bank with everything I need.
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June 2021 by Sonya Moody
The Associates provide timely, friendly and professional services.
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April 2021 by Sherrard roddy
Bad customer service that all I can say you don’t get greated and when they come to you they have a attitude will never go back
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August 2020 by Stephen Baker
This bank is the worst banking institution I have EVER encountered. They have screwed up my deposits and upon inquiring about it and disputing it keep being told that nobody has looked at my "case" yet. You can NEVER get a live technician over the phone and cannot speak to a human anytime you call the numbers given. Save yourself the trouble and headache and us ANY other bank. They cant be as worthless of an institution as the TD bank has been for me. They do not give a damn about you or any hardships or financial losses you incur because of THEIR mistakes! Pitiful excuse for a bank
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March 2020 by carol wells
Very helpful.
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February 2020 by Ravit Swissa
Abby gave me the worst service, didn't wanted to open an account for me because I'm from canada. Miranda opened an account for my friend here easily with no problem. No smile and no sorry she was just miserable.