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May 2024 by Rendall Symonds
Try to call in my prescription since Walgreens said they all Macri refill prescriptions. That’s a lie. My prescriptions almost 14 days overdue. Haven’t heard nothing from Walgreens. Try to call prescription tonight. It tells me they cannot refill my order because nobody’s open in staff. That’s the most craziest thing I ever heard they won’t go out of town to have a refill prescription. They Internet really sucks Walgreens I’m moving all my stuff to another pharmacy. This is the Walgreens Done get your prescriptions filled on time or they’re always out of stock on certain items
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May 2024 by Delbert Warner
If you don't absolutely need a drive-thru window, find another pharmacy. In the short period of time that I have been using this pharmacy, I have run into too many delays and confusion in getting my prescriptions refilled.
Do not use the app. Do not trust the automated system. The staff behind the counter is helpful and friendly. But they seem to be frustrated with the process as well.
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April 2024 by Mary Raday
They are friendly
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April 2024 by Beverly Waddell
The store is clean and cashiers are nice and helpful.
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March 2024 by Perry Harkey
Horrible response from pharmacy. Can't talk to anyone. Prescriptions not ready when they say they will be. They put you on hold forever just hoping you will give up and hang up. Noy professional at all.
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March 2024 by Harry Downing
I ordered 8 prescriptions. I waited for 4 days and called to make sure they were ALL ready. After being on hold 20 min and cut off once, on the second call I finally got a real person. I was told they were, and drove 28 miles out there only to find they were NOT READY, and my Lantus insulin was only partially filled. Now I have to make another 56 mile trip when they finally get my insulin. This has happened before. This Walgreens seems to be run by incompetent people and I would suggest to anyone to go elsewhere unless you like multiple trips to get your prescriptions filled. Being a snowbird, I must say my Walgreens in NY is fine and I never have trouble there. Corporate Walgreens needs to act immediatly to remove or retrain the pharmacy employees of their store in Palatka, FL.
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March 2024 by Shanteria Lewis
They need to get rid of everybody that work in the pharmacy .. everybody is rude nobody have no type of sympathy they move slow they don't care it take you two and a half hours just to get medicine .. for no reason when you go to any other pharmacy you get your medicine fast.. you do not need people like this working for a business where people get sick need medicine and they is rude ..
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February 2024 by Mark Bryant
Pharmacy sucks
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January 2024 by Cindy Sturtridge
They quickly fixed the problem when I arrived and my prescription was not ready.
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January 2024 by Marisol M.
I am now on hold for over 40 minuts , recording says one caller in front of me .Today is my first day with them as a transfer from CVS . Not a good first impression Ive been trying to talk about my very important prescription all day. I guess Im skipping todays dose.
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December 2023 by Liquid Flames
This store is better now that they have more help at the pharmacy. They are never out of the things I need. I have never waited in line for very long at the pharmacy counter, the main checkout, or the drive thru. I did not give it 5 stars because I have to be over-the-top impressed to give a place 5 stars.
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November 2023 by Kerri Pm
Spent over 30 minutes on hold with the pharmacy trying to get a prescription filled and they ended up hanging up on me. Happened twice in one day. Tried their customer service line and online service to be told the only way to get it filled was to speak with someone at the store. This has become a routine problem with them. I’m going to be forced to switch pharmacies.
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October 2023 by Stefania Disaronno
Walgreens needs to do something about that female pharmacist from India. Every time I go in there to do anything, whether it is personal or it is a doordash order I'm picking up, she creates a problem or creates a reason to try and send people away. Today was the last straw. She said she would not fill my prescription, that the doctor was "only a PA," that she did not see any history of me filling the script at Walgreens prior... I told her I got it there for two years straight. She dismissed what I said I doubt she even looked, and told me I "have all the red flags." And I need extra paperwork from the doctors office, a GFD whatever that is.I am clean, makeup done, overweight if anything, wearing scrubs because I work at a doctors office, no sores on my face, taking a very low dosage of adderall (20mgs a day). This woman needs to be retrained because she is out of control. I understand there are extra precautions around narcotics and policies because there is a big problem. There are electronic devices in place to manage that problem, not her deciding what a doctor can and cannot do then profiling people. This was over the top rude and ridiculous.I went right up the road and had the prescription sent elsewhere and gave them my ID and info, no problem.It only costed $5 more and it is worth it if that is what Walgreens is going to hire.
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October 2023 by Danielle Andrews CNM
The girl at the pharmacy counter ignored me for 15 minutes while she texted before the nice guy Sean helped me in less than 30 seconds. Sean was great but overall service was poor, because of her. Thanks.
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September 2023 by 1 2
Transferred from Publix to this Walgreens, no problem with this actual location, it's with their call center and online clearing or control area. Seems everything done thru the main control area gets screwed up one way or another, us they run 24-48 hours behind in completing orders or changes. Canceled an order yet it still went thru and now I paid for meds I had plenty of. Plus they over abuse their role, these are people answering the phone and they act like they are licensed pharmacists, over stepping their bounds and knowledge. Let the local stores handle their own customers. Dump the call center and hire locally.
