-
January 2024 by Christine J.
The only Aaron's I will ever use! I've had issues with the quality, the condition and the service at a few other stores but this store has none of those problems. You get brand new in the box merchandise unless otherwise stated, the manager Cynthia is helpful and knowledgeable about their products and goes above and beyond. I have rented TVs for large Super Bowl parties, A couch, while our custom one was being made, and now an arcade game (my kids don't do their chores it goes back lol) and every time I have received stellar service from this store. Additional note: avoid the Melbourne store, like the plague.
-
September 2023 by Selina Ballard
Just spoke with Michael and he was just such a pleasure.
-
July 2023 by Jake Raulerson
AMAZING CUSTOMER SERVICE FROM SALES MANAGER HEATHER BRAYBOY EFFICIENT FRIENDLY AND COURTEOUS
-
July 2023 by Jessica Wolff
Heather, the sales manager, was amazing and a great help to me!
-
July 2023 by Kelly Pope
I came in to get some furniture and Cynthia was amazing. She was very attentive, courteous and detail oriented. She helped me pick what I needed and even told me when my man taste wasn’t so good lol. She is a super star and will definately use again when the need arises. 10 out of 10 !!!!
-
May 2023 by Carli Marie
Love our couch, paid it off in a year. unfortunately the staff isn’t the friendliest. Heather was always rude and sounded like she did not want to be there or at least on the phone. Won’t be returning to this store to purchase
-
April 2023 by rxs talks
I am 65, retired and live on a budget so sometimes cannot afford things immediately, so I don't mind paying more for some quality items, maybe with a trial rental , rather than a long term rent to own option or often I have selected the on a "cash and carry" option , that I have found at Aaron's in the past.I can always count on good customer attention and response from the front desk staff, as I enter the store and after some store review statements I made online, I guess "they know my name ".So let me say first, after reading some other reviews, I have never had a bad "delivery experience". The delivery people I have experienced have always displayed the most courteous behavior and they have been careful to respect myself, my property and items they have delivered.In my opinion, the delivery person's I have experienced have been well trained, perhaps with other store experience, as well as Aaron, long term employee's and are among the the best.I have often tipped them ,when I can.However, trying to remain a loyal customer is increasingly difficult, although, I get store flyers and mailings during promotion period's, recently, despite have autopayments set up and the customer protection service plan, today, I seldom get the things I need.In the past, I have made some major store purchases, with the 120 day same as cash payment option, from this store; including, a riding mower, laptops, furniture, etc... but I am a negotiator and perhaps that is unwanted but I used to get a lot more bargains at this store. I guess the economy has tighten and cash and carry merchandise availability is down or maybe my business is best taken to elsewhere.I used to give this store 5 stars. In my opinion, they should do better.
-
April 2023 by Sandy P.
I went there to look around and check out prices the staff was very helpful and attentive. The merchandise is modern and clean. The merchandise is a little pricey but if someone doesn't have good credit this is useful to furnish your home their is plenty of parking and the store is pretty big lots of options.
-
January 2023 by Fallon Vogt
Heather is awesome. Delivery people were wonderful. Would gladly by from them again!
-
June 2022 by MICA BEAUTYSUPPLY
What an amazing customer service experience we had! I purchase some furniture there that I saw on MarketPlace on FB. The furniture look very nice. Heather is super nice and helpful. Has great customer service skills. Her and her other co-worker even helped us load the truck. I would recommend them to anyone.
-
June 2022 by Dante Mathis
I alwaysCome in and the crew is always nice and they greet me every time. Dealing with Heather the sales manager and she is always nice and well mannered
-
June 2022 by Mariah Jorden
This place is great ! Heather reached out to me & helped me with all my needs I was so happy with the outcome as she went above & beyond to find everything I wanted ! Thanks Heather
-
May 2022 by nikslosthelp
great team ... heather was amazing and super helpful . made my experience worth coming in.... we will be back for future purchases....
-
February 2022 by blena forever games
This facility sucks and would never reccomend to anyone. mgmt has no customer service skills and should not be talking to people let alone working with the public!!!
-
August 2021 by Ida Campbell
Not only were these delivery drivers unprofessional they actually had my two-year-old autistic grandson in tears when they left. Upon delivering my new furniture I attempted to explain which side of my home to leave the old furniture on, the mover rudely stated that it was against store policy to move my furniture, making this not his problem. I am a 75 year old woman who lives only with my 2-year-old autistic grandson and I have no family to speak of. I told him I would not accept the furniture if the my old furniture could not be moved first. He again yelled that this was not his problem and slammed my door so forcefully that my grandson began to cry. I then tried to report him to the store and they would not let me speak with a manager. The worst experience I've ever had purchasing anything don't waste your time or your money!
