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October 2023 by sierra tyson
By far the worst company to go through for any body work repairs! I can’t stress this enough save your money and your time. Poor customer service, supervisor doesn’t reason with customers as well as poor communication between the whole staff. By far a money hungry company that is all they care about. Service provided was not satisfactory.
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August 2023 by Susie B
They did a really good job on our vehicle's hail damage. Thank you.
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August 2023 by David Procise
I had lots of hail damage on my Mustang but now it looks new again. They worked with the insurance so I didn't have to do anything! Great Job Guys!!! Thanks
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June 2023 by Janet Florence
Not sure how Classic Collision of Palm Bay was able to get my friends extremely VALID AND ACCURATE review publicly removed, so I’m posting a review myself. Google is NOT supposed to allow businesses to remove bad reviews. I mean, if businesses can do that, then the whole purpose of having reviews is pointless!!!I went with my friend to this shop when she dropped off her vehicle after the accident. I only wish I had taken a screenshot of her review. It was very lengthy and very detailed and very accurate! The entire experience with Classic Collision has not been pleasant. This is far from just a customer service complaint. I will sum it all up very briefly, this shop let the “repaired” vehicle leave the shop with a safety issue!!!So on behalf of the purple Rav4, classic collision, is a true ONE star due to their NEGLIGENCE.
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June 2023 by Alexandra Capato
I called and scheduled an appointment to bring my car in for an estimate to repair hail damage. Once I got there, they asked me who I had for insurance, and I stated AllState. They guy went to the back office and came back out only to tell me that they don't work with Allstate and can't give me a quote. I asked him to please give me a cash estimate because I wasn't sure if I was going to report the claim with my insurance. He looked at me and said, "Sorry, we can't help you." I was either being lied to or discriminated against. I have never heard of such a thing nor experienced anything like this. I will never return to this company, nor will I ever refer anyone here. Especially a single woman!!
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June 2023 by Nate Block
Great team and explanation of services. Great that they work directly with State Farm for any additional damage that they find!
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May 2023 by Smart PDR Ak-87
Great body shop, high quality repair and paint job.
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April 2023 by Jamie E.
If you need your car repaired..CLASSIC COLLISION PALM BAY DIXIE HWY PALM BAY FL 32905!! the other repair shops can't compare or come close the the OUTSTANDING maintenance team and excellent customer service. Hands down 10 out of 10.
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April 2023 by Dustin Burnham
I was pleasantly surprised by how painless this process was. My rental car was routed through enterprise, and the work was done a little bit early. I was alerted by a text with status updates throughout the entire process. My staff was extremely friendly and professional.
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April 2023 by Mavornees Berry
The team at Classic Collision did an amazing job with restoring my vehicle. The staff is very courteous and they are conveniently located. I would recommend their services.
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December 2022 by Felicia A. “Shrtysweet” Johnson
I can not express how happy I am with the work they just did on my Mitsubishi Lancer. You guys did an awesome amazing job. I know who I will go to if I need work like this again. Thanks so much.Services: Body & Trim
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December 2022 by Gabriel Hidalgo
Awesome service! They communicate and have quick turn around time. I would use them again
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November 2022 by Camwren Holman
Rachel is amazing to work with, cannot say enough thanks to this hard working group.
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November 2022 by Blaine Patterson
This place is HORRIBLE!! For years this was a reputable place until they were bought by classic collision. My truck was taken here after a rear end collision. The truck was hit by a car while I was at a red light. It hit it hard enough to bend the frame and bend the bed down. This place completed the initial estimate which included a partial frame and just a bed box floor. Mind you this is a aluminum F150. After waiting nearly a month this place never started to work on my truck when question several times it was either parts were on order or the manager was out sick. I then finally decided to go in and spoke to Billy Joe she definitely dosent know what she was doing or talking about. My truck had after market stuff that was on it bed cover, badging, and a linex bed liner. She informed me they don't do after market parts period. I had to call gieco and they assured the truck would be returned to me in the condition it was in before the accident. I spoke to Billy Joe again and they wanted me to take the truck to linex so the gieco rep. Informed them they would be doing it. After another week I checked my ford pass app. And my truck was never started or moved. I called the gieco rep. and she had my truck moved to paradise ford in cocoa. Come to find out this place was going to do a hack job on my new truck. The bed on a aluminum ford cannot be torn apart and bed flooring replaced. This was told to me by a ford dealer (paradise ford) also the partial frame replacement is not recommended due to affecting the structural integrity. Again ford is replacing the whole thing. Do yourself a favor avoid this shop at all cost. Im glad my truck was moved. this place is HORRIBLE I would give it negative stars if I could im sure they will have a generic response!Services: Steering & suspension repair
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September 2022 by David Bolick
Needed some body work after someone backed into the Subaru. It took a while for the repairs since they had to wait for parts from Japan but the work was excellent. The paint match was perfect and the seams line up perfectly. All in all, very happy with the work done on the Crosstrek.
