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September 2023 by KakToTak
The best bank branch I have ever seen. very responsive employees are ready to solve any of your problems. thank you very much for your professional work, I will recommend this place to all my friends.
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June 2023 by Shiftworker
This 1 Star should be less.But it is the lowest available. This Branch has the most Disrespectful person I have delt with in over 30 yrs in Banking.They need to retrain George or Terminate him.He posseses no manners and is bad for Business.
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May 2023 by Sandy P.
Had to come in to get 6 months of bank statements the cashier explain that there was a fee of $5 a sheet. I explained that's to expensive and she gave me another choice of paper statements that are free that helped me out
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May 2023 by C
Employees are very confused and disrespectful. You should work instead of flirting with your married coworkers
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April 2023 by Bonnie Murphy
Still sitting here and hour waiting to be seen. Bank personnel sauntering around, hands in pockets not doing anything. NO decent customer service
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March 2023 by Jordan Machniak
Completely understand why this place has the rating it does, was looking to open an account but the customer service was absolutely awful and I will never be opening an account her or recommending it to anyone
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January 2023 by Kevin McDaniel
No employee I have encountered seems to work at this bank. You wait, they talk, ask for a service, they don't provide it, try to get your money out, they make it difficult, just plain rude people who work there. Why call it a service center if there is no service?
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June 2022 by Pristyna Bhoyroo
I had a terrible experience with Bank of America especially at that location! The bank manager had no customer service skills and all he could say when I was explaining my issues was “Yep, Ok, Ok…” Bad attitude and absolutely no eagerness to help!!! My check hasn’t cleared for over 2 weeks and they have no idea why and wouldn’t even help. Very disappointed with their customer service. I am withdrawing my money and closing my account today! Do not use Bank of America they are really bad!!!!
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December 2021 by Charley Williams
Terrible service. They're constantly closing the drive-through forcing people to come inside if they are open. In the middle of a pandemic, this seems ridiculous. Open the drive-thru for heaven's sake so that some of us that are immune compromised can cash a check.
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December 2021 by Jace Cacioppo
Do not recommend Bank Of America to ANYONE. They are all crooks. The staff is rude. Cannot wait to sue this agency again like we did in 08. Still taking advantage of the little man
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October 2021 by C Wizdom
Drive thru and inside closed. What happen to the small courtesy to put a sign that they are closed. That doesnt cost a thing. So unprofessional ?. No consideration for our seniors. While the one on malabar rd, with one teller and drive thru close. Just glad to know there are other bank options.
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October 2021 by JP Valentine
Bank doors shut and locked at 1pm on a Monday? Hurry with your fake covid precautions everyone is over it except for Karen's.
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September 2021 by Uncle Ali
I came in for a fraud case. They helped me so quickly And was very nice about it.
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June 2021 by Aahana Bernard
Very slow service. They don't even try to move fast with the customers. They either need to add more employees or try and move fast with the customer. I had to wait for hours for a simple name change. Very frustrating!
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May 2021 by Elaine Hatcher
Consistently terrible experience at this branch of Bank of America. Never enough tellers, lobby packed, lines long. This has been the situation with every visit I have made for past 6 months. No other options for branches in my area since they have closed most of the other branches.
