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April 2024 by Mark Bryant
Every time I come to this location I wait at least 20 to 25 minutes. And with only one or 2 cars in front of me.
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March 2024 by Christine Hall
Unfortunately, I have to visit this branch regularly for my business clients. I will NEVER open an account with this bank and I will not recommend them to any of my clients. They are the slowest and completely understaffed. Something needs to be done. I’ve been in line for 25 minutes. Still not finished. I dread coming here!
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March 2024 by Tony Nava
Way to slow for everything
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January 2024 by Clifford Ford
I'm not the one to leave a bad review but damn understaffed, wasn't busy just open three people behind me one at the window. No one to help at the desk station. It's a bank. Completely unhappy with this. The lady behind the desk was helpful but flustered from being understaffed
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June 2023 by Oral Reid
They charge me almost $10 for cashing their own check without telling me I'm being charged....... Terrible customer service.. Don't bank there..
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April 2023 by Andrew Condon
Open an account with a big bank instead.10 days to deposit any check. Any time I need to use the bank's services its always a big deal. Don't go over lunch; it takes 20 mins to deposit a check from the drive-through, even though there's no one in the bank or in the drive through.Truist is easily the worst bank I've ever done business with, for sure.Changing to a bigger bank, I would suggest most people do the same.
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September 2021 by Samuel White
Watch out they sting you on overdraft fees. Thieving gits!
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March 2021 by Team Waterbury LLC DBA Waterbury Landscaping
So disappointed in the constant closing and reopening of this branch. I am finding it hard to believe that the entire banking system has shut down due to lack of one employee. Would seem that you should be able to find another body to transfer in to help keep the flow of business going. I know that your people say that you do not "Close Lightly", but it is frustrating for business owners who hold accounts and have only one branch close to do banking. One would think that with all the people looking for work that you could find someone if even to fill in temporarily. But, I guess when you cut all the employee to begin with, to save more money and cut your overhead, this is what happens when a disaster hits. Poor backup plan and it is the customers who suffer from it.
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August 2020 by abigail woods
Great place to go friendly staff
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July 2020 by Mike Carscallen
Friendly staff
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July 2020 by Sharyn G
Excellent service
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July 2020 by Jennifer White
Horribly inconvenient bank. Only one employee working, definitely ready to switch banks. They make nothing easy except the app.
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July 2019 by joe luther
Fast service at the drive thru. Been using for a month now and no issues yet
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July 2019 by Amori jean pierre
Visited branch several time to try to talk to someone about a HELOC, no one is ever there and always a promise that someone will call us back, which never happens
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April 2019 by Michael Adkins
On 4/19 at about 6:04 p.m., I attempted a cash deposit at the ATM; which was rejected. But, my cash wasn't properly returned and $46 remained in the machine, along with my business debit card. I saw someone working inside the building; so I (unsuccessfully) attempted to call, with no answer.
