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December 2023 by Shannon McDonough
This Owner is a SCAM ARTIST! Buyer beware!! Go somewhere else trust me. This owner sold my mom a lemon, come to find out car was totaled in whole front end and hastily repaired and she was never informed of this! My mom couldn't even get car refinanced because of this major problem! Major coolant and overheating problems since 1 month after we bought the car. Not a nice person either! Wish I could give zero stars!
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May 2023 by James Brewer
TL;DR: Got the car I was looking for at the right price. No endless negotiations, no sales pressure to add on extra (useless) options on a used car.Exactly how car buying should be. In fact, it felt like I was buying a car from friends.I typically spend about a year to find a "new to me" car. I know what car I want, what options it needs and exactly how much it should cost. I grow tired of dealership sales tactics. Yet most of them keep trying the same tired lines. I could go on and on about the big dealers around here and some unpleasant experiences, but this isn't about them.There are no garbage sales tactics at The Car Connection. Steve and Pat were very laid back and nonchalant. Zero pressure. Maybe that's their tactic to get people like me? Either way it worked!I saw the car I wanted. Tested it to my satisfaction with no questions from them. I already knew what price I was willing to pay. I had spent hours researching pricing long before stepping on the lot and their asking price was exactly where I was. I could contrast that with other dealers with the same car for 3 to 4 thousand over book. The Car Connection was dead on. I took a look at the same modeI at other dealerships that day, but all of the others were over priced, had dealer "non-negotiable" add-on options (yeah right), or, in one instance, had some serious engine problems on the test drive. And that car was 6K over book!So, I went back to The Car Connection. We did the paperwork and to my surprise, they offer a 50/50 warranty on the engine and transmission. On a used car! I've never had a warranty with a used car; always "as-is", so that was a pleasant surprise! They have some skin in the game so even at a basic level it makes me think they do a pretty good check out so they don't get burned.I did have an issue with my car after I bought it. The windshield wipers didn't work. I'm sure I tested them on my pre buy, but maybe I missed it. I called them up and they said bring it back and they'll take a look. They fixed it. No charge. Same day. I did not expect that at all! I had already paid for the car and had it a few days. It was my problem. But they took care of it.Seriously, I can't recommend them enough. I hope they're still around in 15 years when I get another "new to me" car! I have a son who will be in the car market in a couple of years. We are definitely going to Car Connection first when that time comes.As a side note, I don't know who cleaned the car ahead of time, I didn't ask as it's usually not a priority to me. But it was super clean. Like new car clean. And a really good smell to it that's sadly starting to fade now. I hope they did the cleaning; I'll take it back just for the smelly stuff!
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April 2023 by Marilu Leal
The worst place to buy a car, don't even think about doing business there, you'll get scammed, I let Karma do its job.
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March 2023 by Dick L.
I purchased my vehicle 2 years ago and now my wife needed a new one. We went to The Car Connenction and saw Pat. He helped me find the right car that fits my wife. She loves it!!! We financed and he found the best price for us to finance. Pat is the best!! Thank you.
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March 2023 by Jeff Reyes
Pat made the buying process simple. He understood our purpose for buying a secondary vehicle and didn't try to up-sell something we didn't need. The car isn't in mint condition, but we understood that prior to showing up.
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January 2023 by Stefanie Smith
If I could give 0 stars, I would. I purchased a Jeep Patriot from this shady OWNER in November 2022. Its been in the shop for 7 out of the 8 weeks (because it took me a week to GET IT TOWED TO A MECHANIC), he will tell you he will reimburse you 50% of his approved amount for repairs, and will never send you a check. I purchased the Jeep for $7400, spent $3800 on repairs AND THE VEHICLE STILL DOES NOT RUN!!! I purchased the vehicle for my 16 year old daughter, and he has no remorse, he doesn't return calls or emails. DO NOT BUY FROM HIM!!!!!! His words to me were that I should be happy that I got the vehicle at a good deal because his other salesman listed it $1000 less on the website than it should've been!!! He takes NO responsibility for anything- not sure how he is still in business!!!
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January 2023 by Mar Leat
Please don't even dare to buy a car there, this man is dishonest, he sells cars that have been declared a total loss due to serious accidents and HE DOES NOT TAKE RESPONSIBILITY, he is a liar and a perfect cricket, we bought a car for my nephew a few years ago a year for almost 10,000, now he had to give it away for 1,000 because it did not turn on again, after he had to put more than 5,000 in repairs, the worst thing is that this man continues to deceive people, he should be in prison.
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January 2023 by Chay Morton
Run!!! Cars are trash and so is the owner. He will take all your money and you will still have nothing to drive. You've been warned.
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January 2023 by Stefanie S
?\nIf I could give 0 stars, I would. I purchased a Jeep Patriot from this shady OWNER in November 2022. Its been in the shop for 7 out of the 8 weeks (because it took me a week to GET IT TOWED TO A MECHANIC), he will tell you he will reimburse you 50% of his approved amount for repairs, and will never send you a check. I purchased the Jeep for $7400, spent $3800 on repairs AND THE VEHICLE STILL DOES NOT RUN!!! I purchased the vehicle for my 16 year old daughter, and he has no remorse, he doesn't return calls or emails. DO NOT BUY FROM HIM!!!!!! His words to me were that I should be happy that I got the vehicle at a good deal because his other salesman listed it $1000 less on the website than it should've been!!! He takes NO responsibility for anything- not sure how he is still in business!!!
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January 2023 by Steffer L.
If I could give 0 stars, I would. I purchased a Jeep Patriot from this shady OWNER in November 2022. Its been in the shop for 7 out of the 8 weeks (because it took me a week to GET IT TOWED TO A MECHANIC), he will tell you he will reimburse you 50% of his approved amount for repairs, and will never send you a check. I purchased the Jeep for $7400, spent $3800 on repairs AND THE VEHICLE STILL DOES NOT RUN!!! I purchased the vehicle for my 16 year old daughter, and he has no remorse, he doesn't return calls or emails. DO NOT BUY FROM HIM!!!!!! His words to me were that I should be happy that I got the vehicle at a good deal because his other salesman listed it $1000 less on the website than it should've been!!! He takes NO responsibility for anything- not sure how he is still in business!!!
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March 2022 by Amanda Frost
I am a single mom & have been taken advantage of when attempting to buy a car on my own. A friend referred me to Car Connection. Upon calling them, they were accommodatable instantly! They stayed open late so I could test drive the car and once I drove it, I was instantly sold. For the year, price & model .. it was an AMAZING deal! They held the car for me for two days without any money down. Which was them going far beyond my expectations. They have a 30 day warranty with their dealership so if anything needed to be fixed, they'd pay 50% of the charges but there is absolutely nothing wrong with my Jetta! They didn't cease to amaze me because when I went to pick my tag up from them a month later, the owner went outside in the pouring rain to put it on my car for me. Who does that? That's not in their job description! I'm beyond thankful and grateful for them. I was worried the whole time that I'd spend all my savings on a car that would quit in a month. Whenever anybody asks where I got my car .. I will forever tell them to go to Car Connection!!! Thanks guys (and I hope you read this)!!!
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January 2022 by Darcy T.
went there desperate and he knew it, bought a car without a test drive, yes my bad, but he did not offer either, thought it was part of his job, guess not. Called within 24 hours and told him an exhaust leak and the car is very loud and possible a rotor problem. I had covid last year and cannot smell explained that to him, with an exhaust leak that I cannot smell will be a problem for me. He told me he had people he could call and would not overcharge me. Never did he offer to make it right, not a real good person in that respect. He said he would call when he got my plate, that did not happen I had to track him down. Got my plate the day after my temp ran out, again he was not concerned with that. The cherry on top is he did not offer to put it on my car, knowing my husband past last year, and he was a vet. I do know how to do it, not the point, any other time a car was bought the salesman always did that. So he makes other car salesman look pretty good, because he is not at all, in my experience. So if you can at any chance don't go to him. You will not be treated like you should be. If you do go there don't expect much and beware.
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October 2021 by Kimberly Oliver
Recently bought a new used Cadillac from The car connection in Palm Bay Florida. Wonderful experience picking out our 2010 Cadillac CTS.
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August 2021 by Linda Gabbert
Pat was really nice when dealing with him today.
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June 2021 by Vanessa Osaloni
DO NOT buy a car from Pat. He sold me a car that had all sorts of problems and tried his best to avoid me when I called to let him know what the car was doing. He would always try to talk over me any time I tried to say anything. I wish I would have read the reviews before going to him to get a car.
