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January 2024 by Jo-Ann Alers
Honestly if I could find (-) numbers I absolutely would select them regarding this associate, pharmacy, and its pharmacist. April a young pharmacy tech took care of me in Dec 2023. After she rudely verified my name, d.o.b. along w/my driver's license. She proceeded to give me someone else's pain medication and proceeded to cut me off mid-sentence to tell me "NO there are no other medications waiting for you". when I knew for a fact that I had my CHEMO meds there since I'd received text msgs and calls from CVS. I went into the pharmacy at that time furious where literally NO ONE in charge in PHARMACY apologized to me for how I was treated for such an egregious mistake, and I was taken cared of quickly by another representative and rushed out. SO, three wks later to be greeted again by this associate and to know that CVS kept her on with her behavior, lack of knowledge and bad customer service was irritating, disgusting and truly disappointing.
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December 2023 by Tracy Pendola
I shop here a lot always a happy smiling John to greet me at the door and cash you out! John and all the employees go out of their way for every customer, Great customer service!!!!
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November 2023 by Cris O'Brien
You can see why they have a low rating. I usually use the CVS on Babcock and US1 but the doctor sent our prescription to the wrong one. They were very rude and very slow. I sat and waited for 10+ minutes before being acknowledged and they did not get my prescription ready in a timely manner for my sick daughter. Went home empty handed and my daughter will have to push through longer because of it. I would use any other pharmacy.
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November 2023 by Nancy Peltonen
The drive through has two lanes. I’m in the outside lane waiting for 10 minutes before someone even acknowledges me. I’m told that lane doesn’t work because the drop tube can’t handle the weight. I said a note to that effect would be helpful. She said they had one but it was taken down. A cone blocking the lane would be helpful so others don’t go in it by mistake. Slowest drive through.
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November 2023 by Suzy Lamar
I frequently stop in to pick up personal items, and although the entire store is understaffed, slightly older registers to work at self checkout, it seems like the employees are trying very hard to help customers in a rush or waiting. Higher prices on items, but customer care card holders receive a large amount of coupons to help discount purchasesI have been very frustrated, but I have learned how to work with the way this store is being operated. Patience is most appreciated with any customers at this CVS location.
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November 2023 by Ashley Conner
Palm Bay and Babcock is rude and treat you like your time does not matter. I can't tell you how many times I have waited for over 5 min at the pick up watching the employees talk about life while I am waiting to be waited on. No one is in line it's just me.. I prefer Target's CVS because they are so friendly. CVS is so expensive though so I switched to Publix.
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October 2023 by Chris Coop
So slow at the pharmacy. Every time I come here, which is monthly, they got 5 people filling meds and one person at the register. The pharmacists is late all the time so they do not open at 9am. Just awful.
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September 2023 by Jessica lauren
I have been waiting here for one hour and the lady working in the pharmacy Sarawsati , gave me a very hard time . im trying to pick up a prescription, its been 40 mins waiting dealing with her. i always use Cvs and my insurance. today she told me my insurance waa not valid. i had to go to back of line and call insurance. i call my insurance and is valid. i go to Sarawsati and she slams my medicine down when i told her i do have insurance. she asked me my insurance number again. now she asks me for a group number. luckily i have not hung up with my insurance, i asked the lady to wait because i already observed that she was being nasty with me. I gave her the group number. THEN she said I need to waitfor a pharmacist to verify and sign and that hea busy giving shots. this was for an antibiotic! never in my life have i been treated like this at a pharmacy.go sit and watch and listen at THIS PHARMACY. her and the lady answering the phone were so nasty. at one point i asked to speak to pharmacy manager and she said it was her, Sarawasti, but then the other lady said there is no manager on duty
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June 2023 by Kristy Z.
This is the worst service ever I hate it. There was a lady who was being very rude and I wish she was fired
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May 2023 by Larry Bunce
First prescription sent from my doctor they said they didn't get. Checking with my insurance company they had already billed them. Funny they were trying to bill twice. Next one I tried to get filled according to their web site and my insurance company it was filled and billed on 4/25/23. Go to pick up and they say can't fill without authorizat.ion. Come to find out trying to bill twice. DO NOT GO TO THIS PLACE THEY ARE CROOKS
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May 2023 by Danielle Paquette
0 stars if I could. Please listen to the reviews and go to any other pharmacy but here. Takes an average of 45 min waiting in line just to pick up your prescription. They never answer the phone and if by chance they actually do for once, they are extremely rude.
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May 2023 by Brittany Clark
I've had SO many issues with this pharmacy over the years. And now it's expanded to the point where I can't even get them to pick up the phone. Not acceptable. This degree of negligence will literally get people killed.
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May 2023 by Brian Rupp
The young pharmacist on second shift is not friendly at all or helpful. My doctor called in a script a few times and the script was never filled. I was in the store on a different occasion and the gate was slammed in my face and told to back later after the gate was shut.
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May 2023 by Deb Gunsch
How can I get then to stop calling me for someone else's prescription? I waited on hold for 15 minutes. No one picked up. Please confirm your numbers rather than just calling. I have no way of putting out of your dang calls
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May 2023 by Rita Z.
Horrible customer service and the worst pharmacy I've ever had to deal with!!! Would not recommend this CVS. Staff is extremely rude and has the worst service