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January 2024 by Kendra K
I have had many issues at this facility, including poor customer service. I’ve decided to not deal with this place anymore. I will transfer my pharmacy prescriptions and shop elsewhere. Perhaps another Cvs or Walgreens.
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January 2024 by Cory Stillback
Very poorly trained staff. I had an urgent question about a drug interaction and our doctor was not available. They kept me on hold for 40 mins. When the pharmacist picked up the phone, they gave me a very generic "well, I think...." answer. I asked for a moment while I checked the Rx bottle and was hung up on without getting an answer to my question.
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January 2024 by Muriel Varieur
Great discounts and coupons...
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January 2024 by Claudia Fajardo
I loved the very good service, the employees were very friendly and very fast, and the customer service was excellent.
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December 2023 by Verna Rockingham
I enjoy shopping at CVS. I always check carefully for digital coupons and make sure my ExtraBucks are sent to my CVS card; then, I’m prepared to shop for great deals/sales and 20% off all CVS Brands. I always find something that I need on sale or can use coupons and/or ExtraBucks for great pricing.
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November 2023 by Treesa Creps
This is the worst pharmacy in town. The staff has no clue about anything and gives answers like "I wasn't working so I can't help you". I'm sorry when dealing with peoples medication you should have some knowledge of what you're doing!
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November 2023 by Bill Knaffl
Be VERY careful with your prescriptions here. They tend to fill scripts that were not on autofill and they cannot answer who requested the medication. Further, they will tell you that "as needed" means that they get to determine your quantity - NOT the doctor. Very interesting since this is not across the board - they were not even holding that in a uniform fashion. Some of my recent refills were as needed and those were filled as expected. The other, "You don't need that much". I think My doctor will be very interested to know that they know better than does he.Great part - I am getting new scripts sent out to a new pharmacy since this one has "interpreted" what the doctor put on the script.I will do mail order and wait on antibiotics if I have to before returning to any additional fills here.
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November 2023 by Dennis Haggerty
My wife had a prescription from her doctor sent to this CVS. We went about 45 minutes after. We were told it would be ready in about 45 minutes. When we came back 45 minutes later we were told they didn't have the medicine and WE had to call around to other CVSs to find one with the medicine and the other CVS could fill it from the on line prescription(which turned outnot to true). Why couldn't they have told us the first time they didn't have it, we would have to call around and the other CVS couldn't use the on line prescription I don't know. I thought this was a chain store and if a doctor wrote a prescription for one it would be valid at another.
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September 2023 by Kimberly L
This place is the worst. The staff at the pharmacy are so rude and never know what they are talking about. I am told a different story every time I go there. I would swap but my insurance makes us use CVS. I was in line yesterday and saw the old lady pharmacist yell at some poor man, yell at him like a child. All because she was trying to get his attention from the other side of their area. That place is a madhouse, and you can't hear a thing in there. This is the same for all the CVS's so switching to another one is the same or worse. If you have an option don't use them!!
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September 2023 by Amy Larson
Hold times for the pharmacy are the worst I was on hold for what seemed like an eternity. I hung up recalled the front desk she sent me back there on hold for15-20 minutes recalled the front desk and then I got an attitude from her saying it was only 2 minutes I need my son's medicine he's severely sick trying to find out when it will be ready and can't get an answer from anybody ? my current CVS that I use didn't have the medicine so they sent it to this CVS because they had it but yeah I still can't get an answer or somebody to pick up the damn phone
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September 2023 by Chrissy Flynn
Horrible horrible horrible! The pharmacy staff is very un helpful. It took 3 days for me to get someone on the same page for getting my meds transferred to Walmart. Including the pharmacist from Walmart, me and then finally my doctor had to call and complain and they finally sent them. It was a mess. There's no care for customers.. We are just another dollar sign to CVS! Shame on you as store and as a corporation!
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August 2023 by Alicia Szumera
It upsets me to see such awful reviews, I’m not sure about the pharmacy, but the front staff of the CVS doesn’t deserve the bad review rating they are absolutely amazing!!! Every other CVS around here’s employees are rude and rush you out the door! This staff always takes the time to great everyone and make sure anyone that needs help gets it! I’ve had the pleasure of meeting Nigel and also Danielle they both have helped me tremendously! They got me set up with the extra care card and helped me find everything I needed!!! Thank you CVS Malabar, Palm Bay!
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August 2023 by American Patriot
If I could give 0 stars, I would. The female pharmacists are moody, spiteful, unreasonable, don't listen to the patient, and power hungry. This behavior jeopardizes the safety of their customers. They can't seem to keep their pharmacy department fully staffed. A lot of turn over. CVS will NEVER get another dime of my money!
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July 2023 by R. Robulock
This place is a disaster and has been for a long time.Pharmacy never has anything ready on time even hours after it was called in. It's frustrating after you make the long line to be told this. There is no one at front cashier. My self check-out machine went haywire & I waited for someone to come over & help. Nope, I had to knock on the manager's door after I heard them laughing in there. This place is in dire need of new management.
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July 2023 by Greg Whiten
It upsets me to see such awful reviews, I’m not sure about the pharmacy, but the front staff of the CVS doesn’t deserve the bad review rating they are absolutely amazing!!! Every other CVS around here’s employees are rude and rush you out the door! This staff always takes the time to great everyone and make sure anyone that needs help gets it! I’ve had the pleasure of meeting Nigel and also Danielle they both have helped me tremendously! They got me set up with the extra care card and helped me find everything I needed!!! Thank you CVS Malabar, Palm Bay!
