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January 2024 by Relentless MQMC
If I could give 0 stars I would this place is horrible and the young kid that works here needs to b fired he’s rude and disrespectful the whole time he was on his phone he does not need to be working with the general public
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January 2024 by Jo L.
Don't ever use this place for international shipping. They have no idea what they are doing. I paid 157$ for expedited shipping to Colombia and my package never got out of customs. Apparently there are some restrictions in shipping cell phones. She later admitted she didn't know that. I'm pretty sure it's their job to know that. They represent FedEx but aren't actually FedEx. I can't put in a claim unless they do it and she refuses to. Zero customer service. I lost 157$ and an expensive cell phone. My son works off his phone and had to fly back to the United States. It would have been cheaper for him to fly back and me hand him the phone in person. It's been 6 weeks. I won't ever use this company of FedEx. The owner said she could have the phone shipped back for 97$. I don't trust her and refuse to spend any more money on this. Complete lack of knowledge for shipping internationally. So sorry I put my trust in them. Found out later that it would have cost 70 thru post office.
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November 2023 by Vanessa Aleman-Sheridan
This place never open on time !!! 3 times different months and never open on time !!!! It is ridiculous! Please E-pac do something .
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April 2023 by OMAIMA MAHMOUD
Been there twice, and both times there was a problem, couldn't pick up my package, it was said on my Amazon app that the package has been received and signed by them, but when I go to pick up, no package with my name was found. Not planning to go there again. I have used UPS stores and Amazon Hub lockers several time and never had any problems. They take along time to figure out how to do the service even if it was as simple as printing a receipt for dropping of. I gave 2 stars for because the people were nice and tried to help, but they for sue need training
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December 2022 by Jay Kupec
Been here on multiple occasions, fantastic service every time. They're on it every time with printing proofs of purchase/shipping labels, finding correct packaging/protection at fair pricing, informing of other methods that may suit a shipper's need better, and following up with shipping progress if need be. They work with all major shipping companies and some smaller ones. Also have a nice vibe & friendly people. Makes sense why they've been here servicing Palm Bay for a long time (: will be coming back for all shipping needs in the future!
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December 2022 by David Wurmfeld
We have the choice to go elsewhere - it is the friendly service that brings me in - every time. I particularly enjoy the ability to let them package my shipment - saves me time and money and it always arrives on time - as advertised!
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May 2021 by Anne Crane
EXCELLENT SERVICE !!! ??
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February 2021 by Steve Rushlaw
The owner went out of her way to help me, I was in a rush for a meeting. Thank You.
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September 2019 by Chris C.
My $350 fedex outgoing package disappeared from here, fedex never saw it, EPAC says they never saw it... without a receipt I am screwed... now I use Walgreens, they scan in as they receive and email me confirmation
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September 2019 by Kelvin Harding
The owner is a pleasure to be around. I've been with epac for 4 years and love it!
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April 2018 by Kyle
Friendly staff. Convenient location for UPS and FedEx drop offs.
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February 2018 by Sean Sharpe
Wonderful superstar customer care as always, very professional, very fast ,management and staff are very friendly everything business best place to go I always go hear and no where else
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October 2017 by Donna Bannecke
Very helpful and friendly staff. Super service.
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October 2017 by Jay Jay
A regular and always enjoy the friendly service!
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August 2017 by Adam Gillette
Quick and friendly service. I just wish they would open before 10 am.
