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February 2024 by Rick Heilman
Easy access lots to choose from
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January 2024 by L. X.
Prices are insane, sometimes 2x what it cost new, better off supporting local thrift stores and not this garbage chain
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December 2023 by James Robinson
I actually think this store is pretty good. Ok ok I get everything is a little craze since post pandemic but, stores are generally way better then soflo which are literally ran through and never really have/had anything notable. Plus the staff to us at least are polite and personable.
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December 2023 by Lynn J
Goodwill in general is just getting ridiculous with their prices. The color of the week is green. I've been saying for a while that I believe they take most of the items with the color of the week off the shelves. WELL, Today I actually saw it for myself. One of the workers was going through the shelf taking the green sticker items off and putting others in it's place. Just sickening. I understand prices of things have gone up on things but this is just crazy. This place gets everything free! I hope the workers are being compensated well. Thought I'd be able to put the pic of her cart up but no option to do so.
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November 2023 by blu 0rng
went to donate a dishwasher and noticed that on the drive through had a sign saying that they don’t accept appliances, very frustrating but what can ya do! Also went in to exchange some cups because I realized I bought too many but realized that their policy (that they didn’t come up with and are simply payed to tell and follow) that I can’t! I always donate here but what can ya do?! And turns out it even mentions it on the receipt so instead of having an entitled hissy fit I decided to donate them elsewhere and not cause a scene because that’s not my place!
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November 2023 by Shannon Ramsey
Lea is absolutely amazing and is doing great at her job! One person freaked out on her when it was absolutely not necessary and posted a nasty review based on anger. Lea is perfectly fine doing what she’s doing and she’s doing everything the way the company wants her to. We love her.I will never stop shopping at goodwill!
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November 2023 by Natalie R
Horrible management and staff. They increased prices on items in which were donated to them (free). They have taken out fitting rooms. So you can't even try on clothes before you buy. But they say go home and try it on. What about the people in the community who doesn't have a home to try it on. This good will is no longer here for the community. Do not donate here. Post online for free. That is how the community is helped. Do not shop here.
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November 2023 by v G
First of all dirty filthy store!! I have supported them because it is a Goodwill, but no longer …laughable Management, talked to Leaha, a smug little girl who would not budge. I bought $45 worth of hangers. I was bringing back maybe seven sets that were $1.99 each. I had my receipt. I paid for them and only bought them a few days ago. I told her I donate to them all the time. I shop there a lot. Their prices are sky high through the roof with their ridiculous new policies. I am shredding my rewards card- no longer needed there. Now the hangers I thought I was going to need, I only needed half of what I bought. she would not even give me a store credit which would go right back into supporting the store. I will never shop there again or donate to that Goodwill again. Neither will my friends now. I will bring my business elsewhere and tell everyone how dirty their store is and how high their prices are. Good luck, Palmbay Goodwill on Malabar!! Leaha is a young snot nose. She didn’t care about losing customers or donations to the store either. She needs to learn how to do what’s best for the store. I am one of the people that keep your business going & pay your paycheck by donating goods to Goodwill. Your store Needs to have adult managers. Done with you Goodwill over a lousy hanger purchase. You don’t have goodwill towards me I won’t have goodwill toward you.
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November 2023 by Gary Martin
Refused to accept a BRAND NEW WITH TAGS Whirlpool dishwasher. Sat in my truck in line for 15 minutes and then was told "No" when I pulled up and said I had a brand new dishwasher. Not "I'm sorry, but we don't accept appliances", his exact words were simply "No". Talked to the manager, a young female with dark hair, she was just as rude. How about a sign in the drive-thru listing things they are picky about or don't want so people don't waste their time? I will NEVER try to help those in need through Goodwill again.
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October 2023 by Gary McDivitt (Dozer)
Didn't have anything I was looking for but my girlfriend got a few things. The bathroom was surprisingly clean tho.
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October 2023 by Mickayla Fatovic (MickaylaSells)
Lower your prices you're a nonprofit that sells free products and auctions off high ticket items.
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October 2023 by Michelle H.
So I went to the Goodwill on Malabar Road yesterday and I'm having a hard time walking on my legs when I'm on them all day long so I need to kind of a walker that had wheels on it for when I get home or go shopping so I bought one there and I got it out and I walked to Dollar General which was three stores down it was breaking and I want to return it and they would not take it back. So I left it there with them to sell to another poor as expecting customer that does not know it's breaking down by only using it for 5 minutes my suggestion is to not buy anything but clothes there you'll be sorry and regret it Michelle Hintze. The man wasn't even sorry nor did he care so I left it there so they can sell it again to some unsuspected person who doesn't even know it doesn't work right. So again if you want to shop for something shop for the clothes and make sure they fit and everything else is overpriced
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October 2023 by Kaley Hied
Took the dressing rooms away, apparently they’re doing this at all of them. What a scam. People need to stop donating their stuff to these places and to local charities. Goodwill is a joke.
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October 2023 by Kayla Ke'airah
Went there to shop for my toddler and the boy section is terrible also a little overpriced for old shirts
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July 2023 by SC
I shop in there once in a while but I WILL NOT donate to them anymore! They are way over priced for their items! I use to donate a lot there. People usually go there because they are struggling & can’t afford to buy new! I know goodwill could do better in helping people with their high prices! I take all our donations to Promise treasures in Melbourne on 192. All those proceeds are going to a good cause! We have also donated to Molly Mutt that helps the animals.
