“For the most part my banking business has me in and out. All the tellers l have come into contact with have been excellent and very much on point. Customer service has a 5 star rating as well. The few times l needed to confer with them have been great, especially coming from New York City, they can be hard to find. Another fact of living most of my life in NYC is that when you go to the bank, you do not put your business out on front street. They come up to your and ask what services do you need. I recognize that l just sit there and try to compose my answer without taking too long. That question with other customers gives me brain freeze. After l compose myself and my answer l start to laugh to myself. Once we get past my personal issues on my response, l am good to go. I always walk out a happy camper. I have never walked in and there was not someone waiting on customer service. Another thing l have noticed is 97 percent of the time, the people sitting in customer service, are just chilling for a few minutes. But its good to know they feel comfortable relaxing there and there is always someone there checking on them.I like that.”
Investing
“For the most part my banking business has me in and out. All the tellers l have come into contact with have been excellent and very much on point. Customer service has a 5 star rating as well. The few times l needed to confer with them have been great, especially coming from New York City, they can be hard to find. Another fact of living most of my life in NYC is that when you go to the bank, you do not put your business out on front street. They come up to your and ask what services do you need. I recognize that l just sit there and try to compose my answer without taking too long. That question with other customers gives me brain freeze. After l compose myself and my answer l start to laugh to myself. Once we get past my personal issues on my response, l am good to go. I always walk out a happy camper. I have never walked in and there was not someone waiting on customer service. Another thing l have noticed is 97 percent of the time, the people sitting in customer service, are just chilling for a few minutes. But its good to know they feel comfortable relaxing there and there is always someone there checking on them.I like that.”