Metro by T-Mobile at 195 Malabar Rd NW is known for its friendly and helpful staff, offering excellent customer service. Customers appreciate the knowledgeable representatives, especially one named Jimmy, who provides honest assistance, understands customer needs, and offers good deals and extras without over-selling. The store has a nice atmosphere with a good selection of cell phones and accessories, although it does not carry OnePlus flagship phones, so shoppers may need to visit other stores or online. Many customers mention the staff’s friendliness, professionalism, and willingness to help, making the shopping experience pleasant and efficient. The store is highly recommended for those seeking prepaid plans with unlimited talk, text, and data, and 5G phones from brands like Apple, Samsung, and OnePlus. Overall, Metro by T-Mobile on Malabar Rd NW is a trusted place for quality service, good deals, and a positive shopping environment.
Derrick! Google won't let me spell your name correctly, sorry. Thank you so much for your assistance with my mother's phone today. You went over and beyond to help us and gave me a piece of mind knowing she is satisfied. You Rock!
May 2026
I spoke to main office of t-mobile and the young man, Sean was very helpful and was able to fix the.problem.
October 2025
In&out within 20-30mins with the phone I came for and offer for affordable tablet. TY Alex for going above and beyond, exceptionally fast service 👏
