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April 2024 by Lily Diaz
Amazing service and Fantastic staff from the representative over the phone to the drivers (every single one of them). They were timely, courteous and respectful to my belongings and me. It was a great experience and I would recommend it to anyone! Thank you for such an amazing experience!
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April 2024 by Greg W
Customer service has been excellent as far as phone customer service representatives and delivery of empty pods. I ordered two 16’ pods. Julio driver out of Palm Bay was outstanding! He had my 2nd empty pod when he came to pick up the full 1st pod. Very friendly guy who was patient and meticulous as well as careful with how he maneuvered the pods. Can’t say enough good things about Julio! He is a tremendous asset to his company! Great job Julio! Thank you!Greg W.
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April 2024 by Amy Godwin
Our PODS delivery was the easiest part of our cross country move. Julio went above and beyond to make sure he placed the pod as close to our building as possible. He was prompt and communicative. After he delivered it he called to wish us well and safe travels. We also received a picture of where it was parked. He made us smile during a very stressful time. Kudos to Julio!
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March 2024 by Julie Utz
Excellent experience and exactly what we needed. Storing stuff while we prepped house for sale. Gave us time to pack thoughtfully. Shipped from PA to Florida and stored until we closed. Not a single thing broke or was damaged. We packed once. Unloaded once. It was perfect for what we needed.
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February 2024 by Sheri Hensley
Tom is an excellent driver. He had a very tight space to work with and he placed the pod perfectly on our driveway. He also turned the pod around so that the door faced the way we needed it to and had no problem making the switch in a nearby parking lot. He was extremely accommodating and made sure we were 100% satisfied with the placement of the pod. Thank you, Tom. You are awesome!
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February 2024 by Paula Stanson
I cancelled
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January 2024 by Ardelle D.B. Bright
Excellent service and friendly and responsive staff. Great job Pods!!! Our move was effortless because of you all.
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December 2023 by White Bear
Moving our home across the country including packing, loading, unloading, and 4 months of storage was efficient and cost effective using two 16 ft PODS containers.Our belongings were delivered in excellent condition... no breakage.
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December 2023 by Henry Locke
OverpricedRude staffLots of hidden chargesNot a good way to do a move unless you're absolutely incapable of driving a U-haul.Or packing it yourself
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December 2023 by maxine reyes
This is my 4th time using PODS, first time using labor to load and unload, they were very careful with furniture, on-time and professional
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December 2023 by Cristi L
Easy way to store Items .. They come when they say they will and the pods are clean and easy to use.
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September 2023 by paul morin
The PODS idea is great. All the issues were with the loaders/unloaders.
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September 2023 by Lisa Chugranis
Tom was very professional yet very personable. He kept me informed on my delivery time. It was such a nice experience! No stress!!!! Thank you so much Tom! Hope you are my delivery guy next time too! I will most certainly use this company again!!
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September 2023 by Selma Cobb Dean
Julio, the driver who picked up our unit, was very courteous and went out his way to be helpful. Thanks Julio
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August 2023 by Cristian Leeson
Worst moving company. I have used ABF in the past and would have used them again but unfortunately they do not deliver to my current destination. I had to use POD and it was the worst experience I have ever encounter with a customer service department. My scheduled delivery was moved according to their needs and not mine, I was never contacted about any resolution and I spent more than 15 hours in total on the phone with an absolute useless customer service department. I would never recommend this company to anyone. The only good part about the entire transaction were the delivery drivers. Very courteous, prompt and polite. Other than that I would give them a zero starts review.