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August 2025 by joshua solorza
Marjory was great and very helpful I highly recommend
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June 2025 by Sandy Hendershott
This place is a joke I go inside. My storage unit is on top of another one. I never seen anything like that. I have to put stuff in the back. I can't even climb into the place to do that. This place is a joke
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April 2025 by Marcus Bennette
Marjory was very helpful throughout the whole process, from assisting me step-by-step in setting up the storage rental to calling after my move-in date to make sure everything went well. I highly recommend.
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February 2025 by Veronic R
The service Marjory gave us was wonderful she was really lovely and great at explaining every step to us.Thank you
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February 2025 by Elmer Villegas
Everything was great the storage was the perfect size everything was good thank you
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February 2025 by Duckworth Lewis
Marjorie was an excellent help she let me know all I needed to know to help with with my decision. Great customer service all around
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January 2025 by Claudia Teixeira
Corliss was wonderful! What a pleasure doing business with her and the company! Thanks
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December 2024 by Duuuval!!!
Rat urine and feces all over our stuff.
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December 2024 by Iris Cruz
The worst experience ever with Public Storage outside units on Babcock St.!!! These units are infested with rats! The upper management and property manager, are very well aware of this but completely turn a blind eye to the problem! I have been waiting for the exterminator to supposedly come out and exterminate the unit, to which this has not happened, since rats were found in the unit two months ago. The last one was found last week. There's feces all over our stuff and clothes! It's utterly disgusting! And when I called the corporate number, the customer service completely sucks. They're so unprofessional and gaslight the conversation. I am just waiting to get the unit cleaned out and can't wait to remove whatever is not damaged, out of this horrid place. Walls are cracked, with openings on the side and view of the adjacent unit. This is definitely not a 5 star rating which by the way, I believe that all the five star ratings are fake! They get you in the beginning with a low fee and a few months later, they bump your rent up. I've already had three increases. When asking if they can compensate for my inconvenience on a reduction of the monthly fee, they deducted only 25.00 and rudely told me that I would not get any more. Mind you, this rat infestation has been going on for over two months. If I can spare someone from renting here and going thru this nightmare, I pray that this posting will do just that. Run from this place!! It's disgusting!!!!!!
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November 2024 by G I (Girlinterrupted876)
Greed will be the downfall of this company. Twice they raised my rate in a year from $150 to $267. I’m moving out and I’ll never rent with them again. I much rather throw away my stuff because if I save the money I pay them I will actually be able to afford wayyyy more than what I’m paying for in my storage. Bad idea if you decide to store with this company. They are not climate controlled units either so this is well not worth it.
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November 2024 by Lisa S
Very professional, insightful, friendly service. Ms. Marjorie assisted me every step of the way. Thank you. ❤️
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September 2024 by Dale “Daelynn” Ingraham
I enjoyed all the help I received from Joy. She is such a wonderful person.
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August 2024 by Alisha Cooks
Hello my name is Alisha Cooks and I am writing a review on Mrs. Majory she is a wonderful person and just for her checking in on me about my health issues also letting me know about my payments and keeping me update and learning me the tools also if I ever need you guys feel free to contact the office. You guys ROCK!!!❤️?❤️ Thank you so much Mrs. Majory again for all you do❤️❤️
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August 2024 by Rollie Davis
Thank your Marjory for help with my rental. You are amazing
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July 2024 by Gk Gabe
RAT INFESTED RAT INFESTED RAT INFESTED!!!!! My unit became infested with rats and more than half of my stuff is completely ruined. After speaking with other tenants within the same complex it seems that just about every unit is infested with rats. DO NOT RENT HERE. The walls are falling apart and the ceiling is only insulation which the rats have burrowed into and then they eat their way into your unit. Management refuses to give me a refund on this month’s rent, after showing them proof that my unit is ruined and I have to move all my stuff out of it.
Edit: District manager called me and attempted to make me remove this review. Very scummy and disgusting business practices going on here. The insurance they make you pay for isn’t even going to cover a quarter of the damage done to the items within my unit. Also posting a photo of the family of baby rats I found in my unit.
