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March 2024 by Ismael Jaurides
One of my favorite storage facilities around Palmbay, they have very helpful and passionate employees who are always there to help and answer questions whenever you are in need like Marjory she is an employee there and she is always on point with help and answer.
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March 2024 by Jordan Machniak
Marjory was such a great person to help me! Definitely answered all my questions an was so kind!
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March 2024 by Rebecca Hicks
I had a great experience with Marjory. She explained the whole process and informed me of great rates and helped me to determine the correct storage unit for me.
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March 2024 by Terry Teel
it was a great experience with public storage in providing great rates and customer service. I am personally grateful for the amazing job and help that I received from Marjory. Thanks for everything.
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March 2024 by grace beaufort
Marjory was very helpful and polite. She excellent in providing exceptional customer service. Thanks
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February 2024 by Briyannah
Marjory is always helpful and the facility is very well maintained.
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February 2024 by Tori Romito
I just rented a unit from Jenn today. She was super kind and helpful and made the process extremely easy. You also can’t beat the prices here. Highly recommend
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February 2024 by Marcio Lima
Marjory is always helpful and professional. 5 stars everyday
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February 2024 by Kimberlee Brownell
Miss Marjory, is very accommodating and a very pleasant person to encounter. She is always doing her job at hand. All around public storage with keeping it clean, and helpful with any process that may have to be taken care of at hand. Very nice person and a hard worker.
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February 2024 by Kayla Ollivierre
You can never find someone to help. Even when you knock. They have a kiosk and it doesn't work. They have one person that has to do everything alone. It's crazy. You need at least two employees per location. One employee is just ridiculous.
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February 2024 by chaniya clarke
I had a good nice smooth, quick experience they very helpful for my very first move
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December 2023 by Infinity Entertainment
Jenn was absolutely fantastic! Great experience. Clean facility. I recommend going here
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November 2023 by Camille Hadley
My experience with Public Storage was incredibly disappointing. I had reserved a storage unit online, and to my dismay, I received daily calls from their staff for a whole week, pressuring me for payment. When I finally purchased the storage unit online and arrived at the location, I was met with a horrifying sight. The storage unit was infested with rats; the walls were chewed up, rat feces were scattered everywhere, and another customer moving out showed me the rat-infested mess that had ruined her belongings.Horrified by the condition, I immediately contacted the company within two hours of making the payment, requesting to cancel my reservation and receive a refund. Initially, they agreed to refund me, but the very next day, I was charged for the unit, receiving only a partial refund of $21 out of the $158 I had paid. When I reached out for the rest of my refund, they told me to wait for 4 to 7 days and offered only $109 while keeping $30 as an unexplained administrative fee.What baffles me most is that there was no on-site staff, and I had to navigate their computer-operated system just to reach a customer service representative. This is despite them hounding me for a week to make the payment. I explained my situation, that I needed the unit to store my late mother's antique store after her passing, but they callously refused to refund the administrative fee.In summary, I strongly advise against using Public Storage. Their units are in deplorable shape, neglected, and infested with rats and roaches. To make matters worse, their distant property management in Miami is unresponsive and unhelpful. They won't refund the full amount of your hard-earned money. Please look elsewhere for your storage needs.
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September 2023 by High Quality Customs
Marjory was able to set us up with an amazing rate. I would recommend 10/10
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July 2023 by Charles Tolbert
With the grace and glory of God apostle Charles was pleased with the manner of which Marjorie and the members of the staff in Palmbay Public Storage facilitated and helped and handled our getting a storage