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May 2022 by Milly
I asked about an estimate regarding my vehicle and was cussed out by Derrick and Mike for calling for two days in a row about information that wasn’t given to me during my estimate. I called after my accident to see if they had space to fix my car because I needed the repair fixed asap. Derrick stated they were not busy and could do it , so I had my car towed to the shop. My car sat outside the shop for a whole day before being brought in to be inspected. After asking for a time estimate, I was notified it would be started the following morning and take a day and a half to finish. (Something that only takes 3-6 hours to finish.) my car was never looked at until the following evening, taking a total of 3 days just to tell me I needed to seek help elsewhere. I was polite and courteous to them BOTH but received nothing but attitude. After the fact, Derrick stated he was under pressure from “others” and took it out on me, I’ve come to the conclusion this is not a very customer service “friendly” establishment especially for an “African American” female as myself.Services: Oil change
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January 2022 by Kenneth Allison
Always treated good there and prices are reasonable. I've been taking my vehicles there for about five years now.
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November 2021 by Phillip “Phil” Green
Had a cylinder misfire so I brought it by for further diagnostics. They confirmed the misfire and found a hole in the line for my air intake. They fixed everything in a timely manner and were kind and professional. Shout out to Derek who was patient with all of my questions.
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October 2021 by Shantel Smith
Derrick poor at assisting customers due to race. I brought my vehicle in and they persuaded my relative to not fix my truck if they are the one paying to get it fix. Due to that I had to take it to a good mechanic who fixed my vehicle with no problem. I have no problem if they need to show my face and also show proof to also trying to take parts off my vehicle. I even had to point out the issue they messed up. I have pics also.Services: Engine repair
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September 2021 by silver bandit
These guys were honest and treated me fairly and with respect. They took the time to listen and diagnosed my truck problem. I will definitely be back there next time I need service or repairs.
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July 2021 by Bert Kaiser
Very knowledgeable mechanics and fair rates
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June 2021 by john higgins
These people are the best repair shop in the county.
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June 2021 by James Fogle
I needed new struts on my Explorer. Every place I called either didn’t have the parts, or was extremely over priced! Quality Auto Repair was able to get me in immediately, complete the job in a timely manner, and was veryyyy well priced! They were so sweet & fun with my two kids the entire time!! Highly recommend going to these folks for all your car repairs!!
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May 2021 by Brian Minnihan
I was referred to Quality Automotive at 414 Martin Road, Palm Bay Florida in April 2021. It was my first time using the services of this shop.My experience was stellar. The services were completed on time, and at a very fair price. The shop owner, Derek Medlin, and the assigned mechanic were both very helpful, and informative. I would recommend the shop to others looking for transparency and a fair price. The range of services includes straight forward oil changes and battery installations to very complicated suspension, engine and transmission matters as well as brakes. I would strongly recommend.
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May 2021 by Gorilla Glue Ray
Very Honest and one of the most reasonable shops in Palm Bay. I came there last year with my White Volkswagen Eos to get some coolant leak fixed. It was fixed within 2 days. I currently own a charger but having some wheel problems but I know they can fix it
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May 2021 by Cindy Wix
Excellent and friendly service, very reasonably priced. 100% recommend them to anyone needing work done on their vehicle.
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March 2021 by Sarah Poydence
Everyone there is so patient and polite. I've been here 3 times and every time they were able to find a solution at a very cheap and reasonable price. I would highly recommend this shop to anyone who needs repairs!
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February 2021 by DAD Williams
Excellent and highly recommended, great customer service
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January 2021 by Salvatore Friedel
I dont write bad reviews. Ever. I work in the service industry and if i get bad service I just dont return. I also dont often write reviews of any kind. Occasionally though i feel the need to let the world know when someone goes out of their way to take care of me. This is the story of the service I got at Quality Automotive. Thankyou Derek!I am from out of state, and was traveling when my car broke down. I am automobile ignorant and I know I have been taken advantage of in the past. And, while on vacation and without unlimited funds i was at the mercy of any mechanic.I chose quality automotive because the reviews were consistent, and they were located close to where I was stranded.Derek was super busy but took the time to answer all of my questions. Also, strange but it seemed like he actually cared about my time as he appeared concerned, figuring out a way to get the part i needed so I didnt have to pay a fortune in hotel costs. I was back on the road the next morning.It wasnt till I talked to a mechanic friend a couple days later that i learned the price I paid was actually under market cost.Thankyou Derek for kinda salvaging my vacation and for not taking advantage of me. If you're ever in Wisconsin i promise i will return the kindness.
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December 2020 by james styers
This shop is a great place to get any of your vehicles repairs completed professionally and in a timely manner. Highly recommend