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January 2024 by william cote
The place is dirtyA phlebotomist with 2 inch nails very unsanitary and against health code in FloridaAnd also against CDC rules the appointment system is not very user friendlyI also reported them to my insurance company
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January 2024 by Luis Rivera
2 people working but only one is taking care of patients
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December 2023 by Jessica Medve
Today they were on time, the tech was not friendly and she does not know where I can find the Q number on the passport. I hope I don't get her next time.
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December 2023 by Bambi Easterling
I love this location! Dawn and Taeyana are both wonderful. Dawn has been helping me recently and she is always so pleasant, friendly, and helpful and even as a walk in my time there has always been speedy, even as busy as they are some days. Dawn is my girl, love her! I just met Taeyana and like Dawn, she was friendly and smiling as well! Pleasant experience always and I genuinely appreciate how hard these two work for us patients. Thanks Quest for your friendly efficient and upbeat employees. Win win for me every time!!
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December 2023 by Sara Hilton
I nervously made an appointment for my 4 year old son. Kassandra was nothing short of amazing. She was Kind and skilled. She found the vein in one stick. My son said he didn’t feel a thing.
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November 2023 by Yogita Dabideen
Your appointment system is stupid. The system gave me an appointment at 2:40. I checked in at 11. But because I was given 2:40, they will not see me earlier but take a thousand walk ins. How stupid is that???? FIX IT.
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October 2023 by Jac Voce
The staff (Yamisha and Cassandra) were friendly and competent. The office was clean, and the wait time was negligible.
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June 2023 by E f L
Rude , very rude . I walked out twice after hour wait each time. Both time the staff were very rude . The one down the road was great. So I'll stick with themGuess they don't need business
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June 2023 by Maria Laaco
No one is managing the walk ins .they don't care if you end up fainted due to fasting ..7 of us showed up as they opened .waited as standby until almost 9..I asked about us walk ins I was told they have 56 patients scheduled ... this is not how it used to be . for the past few years this place were able to manage walk in. This time they suck at their customer service for walk ins.
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May 2023 by Dori T.
my husband and I had been here @ Quest Diagnostics 590 Malabar Rd, Palm Bay 2x, both times we were both satisfied with the experience. The first time I did not have an appointment, waited a few minutes until everyone with appt were taken care of. The technicians were great both times, (1stick). Staff/techicians were helpful and knowleagable including insurance/co-pays.We will go back for future blood works/tests.
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April 2023 by Kevin K
5-Star experience all around. Nadia was extremely helpful as I was in a self-pay predicament. The blood tests were going to cost me nearly $1,900 out-of-pocket. Nadia directed me to an online service (functions much the same as Good RX) called Jason Health which reduced the bill to $301. Thanks to Nadia I was able to complete all the tests that my Dr requested. So upon return I was taken in by Kassandra, who was pleasant, professional. 100% -0- sting or burn at the draw site and no post procedure bruising or bleeding. BUT MAKE AN APPOINTMENT folks. Walk-ins are welcome if they can fit you in but this location is very, very busy. Plan to wait a bit regardless. They're working hard to keep everyone on time! I was certain to share this with my Dr.'s office so that others might also find some financial relief and they were grateful that I passed the information along. HUGE kudos to Nadia and Kassandra and the rest of the Quest Team at 1040 Malabar in Palm Bay~~!
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March 2023 by Chrissy Flynn
I had a horrible experience with a gentleman that works only weekends. He was very rough, very rude when I asked for a butterfly beedle because of my fear of needles. He responded that I'm a big girl and to just deal with it. He yanked my arm and kept pushing it down when I was relaxed and never had anyone treat me that way getting labs. I don't recommend the weekends at all. I don't know how this guy even has a job! No care for patients at all! During the week I've had good experiences with the staff
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February 2023 by Andrea Oldham
Kassandra took care of me and did a great job she is so sweet and professional I was a walk in and I asked her if she was taking them and she said yes. I think as a walk-in you run the risk of not being seen. People should be more understanding and not so nasty these people work hard and it’s disrespectful and not fair to them. Thank you for excellent service. ❤️ I will be back.
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February 2023 by Blake Anderson
Booked an appointment online for a simple diagnostic test. Very not user friendly website. Turns out I booked an appointment for the test, but didn't book the actual test?? Turns out you can't pay for it there? Im so confused. The technician that took me in for my appointment had a mean attitude and was no help in explaining how to go about getting this test done. Save your time and just go to a walk in clinic across the street if you need any testing done
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January 2023 by Craig D.
Girls drawing blood I believe are not trained or didn't learn. One girl destroyed my vain in my arm while another continue to go threw the vain I keep going back because I've been going there for over 15 years but this is the worst training and damage to my gains that I now think it time to travel or fine I hope better people that can draw blood. These girls stick the needle in the arm then try to fine the vain to draw blood. I hope I can fine better in palm bay but maybe not. They even wanted to use my vain in my hand because they are so bad, I never had to much trouble in my life. Good luck to the rest of you and your gains.
