Quest Diagnostics

Medical Labs
Hours: Quest Diagnostics offers a range of lab testing services, including COVID-19 antibody tests by appointment, blood, urine, pediatric, glucose tolerance, and wellness tests. Appointments are recommended to reduce wait times, which can vary from less than 5 minutes to up to 30 or 60 minutes during busy periods. The location is situated in Colonial Square Plaza behind the Fitness Center, with specific hours and early closure on the third Thursday of each month. Face coverings are required, and COVID-19 antibody testing is not available to those with symptoms within the last 10 days. Patients appreciate the convenience of check-ins through a mobile device and the availability of a patient portal to view results. The waiting room is small, and wait times can be unpredictable, especially on busy days. Despite this, staff generally provide good service, with phlebotomists being praised for their skill, kindness, and attentiveness during blood draws. However, some reviews mention occasional issues, such as longer wait times, up to an hour, and instances where phlebotomy was less comfortable than expected. Overall, the staff's professionalism and the ease of scheduling appointments contribute to a positive experience, with some room for improvement in managing wait times.

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