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March 2025 by Lisa I
Customer service is does not exist at this branch. I went there to update my son's account and was told I would have to wait an hr or make an appointment. I didn't have to make an appointment when I deposited his money into their bank. Nevertheless, I don't recommend TD Bank.
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January 2025 by TRAVELER321
Babcock and Palm Bay Road location:
The people that work here are very nice. My ONLY complaint for this location is the ATM service. Many of us rely on the convenience of the ATM as we can't get to the bank during their regular operating hours, that's why ATM function is so vitally important for alot of us. I rely ALOT on the "deposit" function. Can't use it 80% of the time though if you get off later from your job. I had a conversation with one of the associates over the phone because it was very frustrating for me after numerous TRIPS trying to make a deposit later in the day. She stated that it's because of businesses that do many night deposit "drops" which in turn, shuts down the "cash deposit function". It only allows "check" deposits at this point. One positive about their ATM function is (when it's accessible), you can take out quite a bit of money in one transaction and the Lobby opens up for several hours on Saturday.
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September 2024 by Carla
Came in with a problem, without an appointment which seems like a vital necessity now at TD bank, and after someone told the employee of my situation, I was looked at and treated like I'm an idiot. I was then stepped over by the same woman that tasted me like an idiot and she took another customer in front of me. All this after, giving my emotion support dog a nasty look and rolling her eyes. I'm still seated here with ALL employees without any customers in their seats while I'm writing this.
**Will update, if anything unnecessary or unprofessional continues to happen here at TD Bank on Babcock Rd near Palm Bay Rd. Stay tuned***
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May 2024 by Ian “Datechandtools” Brown
Real friendly teller here.
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May 2024 by Ashley
Came in to open a business checking and the wait time with no one inside was ridiculous. Ellen finally got off the phone came over to great me just to tell me she have an appointment at two and the other clerk will help me in five minutes. With this type of customer service I knew this isn’t the bank i would like to keep my money in. Please retrain your employees on customer service.
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September 2023 by Leonardo Felix
this is the lazies bank in America the hurricane was not coming close to my town and the close all TD bank just plain lazy.
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September 2023 by Annie Gonzalez
Thank you to Nicole , she took her time to help me with my special request
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August 2023 by Tamer Hassan
Every one inside is talking their life story to each other and ignoring customers such a losers avoid this stupid location
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December 2022 by Debbie
Love Brandon and Nicole. Always have a happy smile to greet you with. Always leave with a happy smile after talking with them.
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June 2022 by Juan Carlos Socias Aponte
They are the best, Loiri has a great Team working there, everyone is ready to help and everything, specifically Loiri is a very efficient, effective and very nice associate, I won't never change my business to another place, they are the best ,THE DREAM TEAM!!!! VERY GOOD JOB Thanks
And they also speak Spanish, Loiri and her fabulous team are the best, very effective and efficient in solving any small problem, they are adorable representatives of the quality of TDBank, congratulations, they do an excellent job, the Bank should feel proud to have a dream team like that, thank you, thank you very much
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May 2022 by Serena Diaz
If you are on your lunch break, I DO NOT ADVISE YOU TO GO TO THIS LOCATION. DRIVE THRU is atleast 25 mins wait EVERTIME !!!!
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January 2022 by Barbara Batten
I've had problems-hoping to get them straight
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August 2021 by Kenisha Santiago
One of their associates (I'm horrible because I can't remember if her name was Gloria maybe?) went above and beyond to contact another banking institution to expedite my mobile deposit time! It would have taken much longer had she not made the effort and it was greatly appreciated. The entire team at this location has always been so helpful whenever I'm there and I would suggest this location to anyone.
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August 2021 by melinda rogich
They are so nice and help.The best TD bank I've ever been to
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March 2021 by Olivia Cohen
Always friendly, great staff, goes out of their way to make sure your account is always as it should be and if there are any mistakes they immediately correct them!
