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December 2023 by jessica Kay
I was never greeted nor acknowledged once.
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December 2023 by Steve S.
Called AT&T took over an hour. They told me I had to go to the store to get what I needed. Went to store they said they couldn't do it - and didn't seem to care at all. Just a disappointing company and store.
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November 2023 by carlos vinas
We were having some difficulties with the customer service in the phone, and went to the store for help. We were helped by the manager, Tunch Unlukaplan. He was wonderful. He did everything that he could t help us and even more. He was knowledgeable, professional, and very kind. I highly recommend him to anyone, and I hope that he is recognized by the company for his excellent performance. He was able to turn what it was a very stressful day into a great experience. Thank you.
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November 2023 by rob smith
STORE LOCATED AT 3101 PGA Boulevard Suite N 225, Palm Beach Gardens, FL 33410 OFFER LITTLE HELP. WENT TO 3005 Northlake Blvd Palm Beach Gardens, FL 33403. MUCH BETTER CUSTOMER SERVICE.
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November 2023 by Lisa Hyman
Absolutely fantastic service!!! We are seniors and Shamara was so patient and helpful. What an asset to your team!!
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November 2023 by Mark Hendryx
Mike Carnicelli, my consultant, went above and beyond to get my problem solved in getting a new IPhone. Exceptional!
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September 2023 by lisa kittelson
Our store rep, Mark Lawrence, was beyond amazing. Professional, patient, and knowledgeable. Because of his excellent service, I switched to AT&T. Would now recommend to anyone.
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September 2023 by Bobby Sadiq
The manager was able to help me and get my phone returned, and they did a great job
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September 2023 by Geralde M Michel
Got switched all over the world. No worries, will physically visit the store.
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May 2023 by CrazyFooty
The gentleman who helped me should not be in the customer service business, in fact he came off arrogant and offered no help. Go to any other store, Jupiter location is fantastic.
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May 2023 by Balwan Post (Balwan)
Good customer service
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May 2023 by Patricia Deruschi
The gentleman who helped me should not be in the customer service business, in fact he came off arrogant and offered no help. Go to any other store, Jupiter location is fantastic.
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March 2023 by Keith Vaccaro
No communication regarding how long the wait was going to be. Unrealistic views in customer service. 2 people working during peak business hours and a line out the door. Multiple people just walking out and leaving. I stopped by numerous times and it was the same experience. It is very frustrating. 1 person working in AM and same problems. Covid is over, no more excuses.
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March 2023 by Bella M.
if I could give 0 stars I would. How do you NOT great a customer when they walk in. I sat in the store for 20 min before I had to catch a ladies attention (Hispanic woman with long black hair) And I asked her was there someone who could help me? she said no it's only us (3 other employees) and walks away. Meamwhole she is with another store associate who is already with a customer. I mean I've worked in retail/hospitality/management long enough to know that not how you test someone. How about welcome to ATT we are busy at the moment but will get to you as soon as we can! Not one word from these damn people here! You are located in the mall how about you give the service that is up to par with the mall! Attn: Management please retrain these employees bc they lack AlOT!
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January 2023 by Alexis D
HORRIBLE CUSTOMER SERVICE. Experienced nothing but rude, disprectful employees who offer no help. Will gladly take my business elsewhere. AT&T should be aware of how rude employees are as this is the first time I experienced horrible service! Disgraceful. Be happy people! It’s not that hard to be nice!
