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January 2024 by Morgan V.
I had an issue with my phone and Chris and Mike were so helpful and kind in getting the issue resolved for me!
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December 2023 by Donna Smith
Horrible experience. Salesperson Lynn told me I had to have insurance and could cancel in a month. I bought a phone at another store few weeks before, and that was not required.Lynn told me that a new charger was needed because the charger I had wouldn’t work. I went from a SE 6 to another SE 6. Got home and the old charger worked on the new phone. This is just a sample of the lies she told me. Pushy, pushy. Lynn is terrible.
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November 2023 by Kaylin Ricciardi
Lynn has been great with serving my issues! She walked me through everything and answered all questions and concerns
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November 2023 by Ralph DiGuglielmo
The Rep I worked with was Matthew. He was pleasant and professional, and because of his demeanor we purchased more than we went to this store for.
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September 2023 by Robot advisor
Store on Donald Ross Boulevard , Palm Beach Garden . Very quick to provide service when you buy but not interested in providing after-sales service. I changed company.
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July 2023 by Sharon K.
Avoid this location. One of the employees working at this location is willing to do fraudulent transactions for his friends on other peoples accounts.
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July 2023 by Pure Garden Organics
This ATT retail outlet at Donald Ross Village is the best one I've ever visited. The sales rep JohnPaul is amazing. Super knowledgeable on the devices and ATT service. When there are problems he's helpful and get you the device or service you need. I am thankful that I found this store and I always go to them when I need anything.
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July 2023 by Barbara D.
Neil's customer service skills were above and beyond! Even though there were several customers, he went above and beyond to make each of us feel welcome and helped us in a timely fashion. I recommend this store for any of your AT&T needs-go see Neil.
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June 2023 by Rachel Denenberg
The manager John Paul is awesome. He is very friendly, helpful and accommodating. However, Neal was extremely rude to me. He was very pushy when I was in the store and impatient while trying to deal with an issue. Something wasn’t going right and he said “you have to wait, Jesus.” I found this to be beyond disrespectful & unprofessional.
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May 2023 by Casey Baxter Scott
The manager Johnpaul is awesome ! ! He is very knowledgeable and has amazing customer service! Thank you again for always proving an amazing service !
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March 2023 by Vladimir S
Neil has been very helpful and knowledgeable and went above and beyond to help us move our lines from Verizon to AT&T and transfer our data to the new phones. Awesome service!!
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February 2023 by Google User
Very Poor customer service. One of the guy is mischarging company time and spending his time outside store talking to friends while poor new girl is inside working hard. The manager is not good, he is mainly in back room. When we asked question to manager, he doesn't attend customer in an effective professional way. The guy who is always ourside store doen't know about different products, but he claims he has been wt company for 10 years.. The girl was working very hard and was professional. I left the store because of poor customer service offered by the manager . Don't waste time coming here. Go to another ATT store for better customer service.
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December 2022 by Mitch Berkowitz
I wanted to upgrade my phone so I went to the store on Donald Ross Road. The manager was pleasant and knowledgeable. I now have a new phone.
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November 2022 by Maria Sannasardo
Very satisfied. Wonderful professional, patient efficient representative. What a pleasure. Thanks
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October 2022 by Maryann Keebler
Everyone in that store was super helpful and kind. They answered all our questions. I couldn't have been more pleased with my experience:)
