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April 2024 by Sara Roby
Don't waste your time. Drive to Northlake or Donald Ross. These people NEVER are prepared. Tonight they were out of lettuce, tomatoes, peppers, & steak. I asked for double meat (since I apparently was only going to be eating meat) & she gave me 1 extra piece of chicken.Last time they couldn't give me my change bc the manager didnt prepare the drawer... I will never go to this location again.
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April 2024 by Patterson A
Dont bother paying extra for guacamole, it’s stringy and consistency is weird. Also, they changed their recipe for the black beans and now they're super spicy.... I like spicy, but they are too spicy now.... The atmosphere is consistently disgusting. The workers are always goofing around and not attending to the drink station or tables as shown in these photos. Every single table is dirty, trashcan is overflowing with garbage on the floor, there is no ice in the machine, and they have no more forks. straw wrappers are all over the place. I understand some people can be filthy,, But it is up to staff to keep your restaurant clean.
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March 2024 by Crystal
The delivery order is never correct and we're always missing items. Avoid this
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March 2024 by Tracy J
I went there when they first opened. The staff never made eye contact or bothered to take my order. They just kept walking by. The worst customer service. I went over to Pei Wei instead where the staff is always on point.
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February 2024 by Amazing Life
Good food
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February 2024 by Alex Caudill
As far as Chipotle goes.....it was below expectations......which were low to begin with.
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February 2024 by Lowgen D
Went with my partner, crew members did not have any sort of customer service. Angrily complained as i ordered, under portioned my food. Did not inform me the lack of ice in their soda machine, (which also lead to my soda being flat, but still charged me 2.80❤️) store was dirty, and the staff just stared at me blankly.
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January 2024 by Guillermo Pena
Chipotle is a staple, always fresh, good food at reasonable price. If you get there at the wrong time, lines may be long. But overall.
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January 2024 by Eric Siegel
Skimpy, don’t ask for extra anything, you won’t get it. Terrible location, always skimping.
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December 2023 by Diana Ventura
The entire place was empty when I walked in today and every single table was dirty , the women’s bathroom was so disgusting like it hadn’t been cleaned in months and there was a horrific smell in there . When I told the 2 teenage boy workers there they just looked at each other and laughed , and just repeated what I said . I called corporate to complain it was that bad . If they aren’t cleaning the tables and bathroom you think they’re worried about handling your food with clean hands or food safety ? Do yourselves a favor and don’t eat at this location !!!!!!!
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December 2023 by Michael Kulpa
Food was alright, very light on the chicken. Wife got the burrito and said she was satisfied with the girth. If only she gave me the same complaint. Pop machine was out of two items and Mr Pibb was lacking syrup. Ended up going with water. Not the best chipotle we’ve visited.
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December 2023 by Simply Graphtastic
All the workers wearing ipods in their ears is not a good look. Plus way too many occasions where I'm in and they are out of toppings. Tonight not even 7pm and out of guacamole, salsa, sauces, etc.
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December 2023 by Scott Ellis
Employee with dreads and red tips needs a seriouse attitude adjustment, or needs to be
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November 2023 by Carlos E
Poor management it take for ever to put one burrito together really poor
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November 2023 by Laura Reece
They have gotten my order wrong twice now! Clearly the people who work here cannot read or just don't care. Who substitutes cheese for lettuce? Its clearly printed on the order. They also cannot help you when you call. They tell you to talk to the automated customer service or you have to return to the store. I'll never come back to this location again.
