CVS Pharmacy in Palm Beach Gardens is a full-service pharmacy with experienced and helpful pharmacists. It offers many convenient services, including drive-thru, same-day prescription pick-up, auto-refill, and online management through its app. Vaccines like flu and COVID-19 are available, and many prescriptions have a low out-of-pocket cost. Customers can earn rewards for filling prescriptions and getting flu shots. Many customers report positive experiences, with one stating it exceeds all expectations and another praising a specific, very pleasant and helpful pharmacy staff member who takes time to explain prescriptions. The pharmacy itself is described as having friendly enough workers who offer help when clearly needed, especially when self-checkout machines malfunction. However, some challenges exist. The store can be understaffed, often with only one worker at the front, which can impact customer service. Some customers note that workers can seem ornery, which a reviewer attributes to difficult working conditions, understaffing, and dealing with entitled customers. A significant issue involves prescription medications, with frequent problems obtaining specific brands and using discount coupons, which appears to be a common frustration across Florida pharmacies that staff cannot control. Beyond the pharmacy, the store is a typical CVS with a huge selection of items like greeting cards, candy, beach supplies, first aid, vitamins, cheap makeup, and decently priced alcohol. It functions as a convenient spot for last-minute needs, though staff are not expected to provide detailed cosmetic or medical advice.
