-
April 2024 by samantha morgan
Do I even have to say anything! Picture explains itself
-
April 2024 by Amar A. Hawley
Not pleased it they are changed my order without my permission before ask me first and refused refunds
-
March 2024 by Jessica Penaloza
This was the dirtiest DD I have EVER BEEN IN! When I asked the manager working she said she just got on shift and this is how the morning crew always leaves it. It was appalling. Poor girl and poor customers.
-
March 2024 by Joshua Schultz
No operational organization and disregard for hygiene
-
March 2024 by Matthew Laks
Terrible service took over 30 minutes to get coffee or munchkins and eventually had to just cancel the order
-
March 2024 by Anthony
This place is a disaster, could not even execute on a coffee and munchkin order after 30 MINUTES OF WAITING! Epic failure of an operation !!!!
-
March 2024 by Quinton Meyer
Easily the worst Dunkin I’ve been to. Super slow. Avoid it.
-
February 2024 by Sweetcakes
Wow what a difference this store was so friendly and welcoming. I'll definitely be coming
-
February 2024 by Michael Petrus
I am a regular.. well I was. Not anymore. NEVER ARGUE WITH THE CUSTOMER I will not ever recommend this location of dunkin. Absolutely horrible customer service. And horrible product knowledge. I just had a simple simple issue over either caramel or French vanilla and the women working straight up laughed at me for not understanding what drinks are what. I'm sorry I am not knowledgeable in that field of work. But what I had purchased was not what I order almost every day. I know the drink I want I've had it plenty of times before.. now never again from this location. Not after that treatment.Also they never get my orders correct after I try to make it as simple as possible to allow everyone a easy day. I even use the app and it usually results in me waiting still for it to be ready and or the order is not correct. But today I was humiliated and laughed at by an employee making morning coffees. What a way to start the day.Also the manager (or what looks like the manager) walked to the back and left me and the other employee at the counter to go back and forth and not find a simple solution. The manager hid in the back until the issue was eventually resolved (I left the store) so for the manager to not even get involved and try to help when she clearly saw the back and forth start then she disappeared. That alone is unprofessional.
-
February 2024 by Brooke Kurtz
I’ve gone to this Dunkin for a while now because I used to work in the same plaza but ever since they hired new workers I’ve noticed such a decline in their product as well as customer service. I came in later in the afternoon and ordered a donut with sprinkles and a medium iced coffee with french vanilla cream and sugar. The man behind the counter didn’t quite understand my order so I was more than okay with repeating it to make sure it was correct. Once I got my coffee and donut I noticed the coffee didn’t have any cream in it so I went back in and asked the girl that was also working if she could add cream to it. She was rude and snatched the cup out of my hand without a word and put cream in it, the guy who took my order proceeded to say “is it nasty?” and I exclaimed that it was good it just didn’t have any cream in it. The girl that was putting the cream in then got an attitude with me and nastily said “you said milk I heard you say milk”. I told them both I just wanted french vanilla cream and sugar. I won’t be coming back to this location any further. This experience was absolutely appalling and I don’t know how these people got the job in the first place. As someone who works in customer service it’s not hard to just apologize and correct the order. Do not come here, take the extra time to find a Starbucks or another Dunkin even if it’s out of your way because it’s worth it.
-
February 2024 by Basit Mansoor
The best Dunkin location!!!
-
January 2024 by Jimena Enamorado
Their coffee is good and they are
-
December 2023 by Nicole Delgado
literally came in to order food. keep in mind two people walked out with food and donuts and a family outside eating dunkin. then when i tried to order they told me they haven’t prepped the food and that i can’t order food. they were rude as well. if you have that bad of an attitude don’t work in customer
-
December 2023 by Vicky Knecht
Second time I paid for a medium sized latte and they shorted me yet again. I’m paying for a medium drink but they’re filling it like it’s a small. Waste of money.
-
November 2023 by Lexi Manuel
I honestly don’t know why I bother going here anymore. They have never ever made a drink correctly and they always have an attitude when I ask for something. Always out of things too.
