-
March 2024 by Dawn
The special - BBQ Cuban is on a huge poster in the window and a big storyboard by the line where you place the order. The uneducated employees working had no clue what I was ordering and apparently didn’t know how to make it so they told me they were “out” of it.
No other customers there - I understand why. Hope the owners know how poorly their business is being run. Won’t be open much longer if this is the quality of people they hire.
-
March 2024 by Mrs Acceus
You have to update your hours , I drove all the way here at 7:57pm just for it to be closed at 8pm, called guy he said they been closing since 8pm last 2 months now,
-
February 2024 by Jovon Garcia
I was craving your guys sub so I drove to your location on Donald Ross I got there at 8 o’clock at night online says 9 they close when I pulled up I was Disappointed that they were closed at eight when their website says 9 o’clock I go here almost everyday for lunch very disappointed ☹️
-
January 2024 by Brett S
Clean, respectful and was a pleasure to dine in. Great food and awesome staff. I'll be back for sure.
-
January 2024 by Tim Hill
Order was incorrect, despite being a very simple mobile order. They also forgot to include my child's drink. Didn't realize it until I was already home. Probably won't be back.
-
January 2024 by Rebecca Figueira
Excellent food, place very clean and fast
-
December 2023 by Tanya H.
We are visiting from California. We are here on business for two weeks. The staff aren't friendly and they haven't been the last two days I have stopped in but the food is pretty good . The coleslaw is nasty that they put on the pork sandwich though
-
November 2023 by Joe Carney
This location is honestly horrible - I’ve ordered from here a few times and they are more likely to get your order wrong than right. If you order special toppings on your sub there’s no chance it’ll get delivered that way. If you order a side pickle, again there’s no chance you’ll receive it. This is the worst Firehouse location that exists. Avoid.
-
November 2023 by Melissa Woods
Had very bad experienceStaff unfriendly and food was very bland.Very
-
November 2023 by Brian Roberts
This location is consistently out of lots of things. The soda machine is always more than half out of the various drinks. The machine the brews tea is always broken. The sandwiches seem to be smaller here than at any other location. The staff will speak other languages to themselves as well. I love Firehouse but this location needs a lot of help.
-
November 2023 by Sm Patriot
Stock was low. Soda machine was low on choices. Staff has no customer service experience. Guy who works there eating excessively like he was at home. It was empty and that should’ve been a hint for us to turn around. The fact that we drove here out of the way of heading home, what a disappointment. Lady behind counter was on her cell phone with gloves on ?
-
November 2023 by Victoria
Horrible, old, salad was served to me today. It was inedible.
-
September 2023 by Jerrica Conley
Quality sandwiches and quality service. Christian went above and beyond!! ???☮️
-
September 2023 by Gabriele Hernandez
Not worth the money. No pickles the 2x I've ordered from this location. Staff seem more interested in talking than good customer service for a store with no people inside. Fountain drink was flat and the sweet tea was definitely not sweet.
-
September 2023 by Mike Izzo
Terrible food, terrible service. Avoid at all costs. No hot sauce, still no pickles. Food tasted spoiled. For a place founded by firefighters, it's mind boggling they do not give a first responder discount. Save your money and go to Publix or jersey Mike's. The cashier walked outside and was smoking a cigarette right next to my table.
