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February 2024 by Member
have had problems with account and unless I go in (which use to mean I had to make an appointment taking off work) no one helps. I used the messageing feature and not one of my many messages were EVER answered. I called and the lady told me to download the link she sent me so she could access information. ?? Didn't work and I never heard of the link. Feels very unsafe when there is a question or problem. Had a problem a few years ago where my tax form didn't get to me and they refused (3 different people) to give me a copy!
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December 2023 by curtis kudlicka
Good credit union
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December 2023 by Lish bossy
Great Customer Service Great staff they are willing to help you
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August 2023 by Alvaro Torres-Malaga
Takes a miracle for someone to answer the phone.
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December 2022 by mspeaches561
Extremely slow and rude just go to your bank instead of this service center
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January 2022 by Yvel Eximond
Terrible just close this place down people are here just for the hourly pay computers are always down how are you a bank? Must be running up on dial up internet good look trying to talk to someone seems only one person working at a time and get ready for all the attitude just hire some else who knows how to use Windows 95 and up since the computers are always down
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October 2021 by Coleman Curry
The worst customer service in the banking industry. PERIOD
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July 2021 by Melo Fellow
Terrible just close this place down people are here just for the hourly pay computers are always down how are you a bank? Must be running up on dial up internet good look trying to talk to someone seems only one person working at a time and get ready for all the attitude just hire some else who knows how to use Windows 95 and up since the computers are always down
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March 2021 by Martin D.
You can't make deposit in the ATM
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February 2019 by Patricia Young
I don't belong to this CU, but it is a CU service center and I can do most of my banking there. Very nice staff and always willing to help.
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December 2018 by Gail James
Saturday morning, ONE drive thru lane open, 6 cars in line no movement in 20 minutes! This sucks!!
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September 2018 by Ruth Harrington
Love this bank and great customer service
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February 2018 by Dalton Clements
Good luck contacting them. There are no options to reach a person at there number. I have spent weeks leaving messages, writing emails and contacting Melissa at 1201 who was in charge of my loan. Zero contact and zero updates. They are rated 1 on yelp, I should of went elsewhere.
