H&R Block tax professionals are knowledgeable and can handle tax needs, maximizing refunds. Customers can set up appointments at local tax preparation offices or work with tax consultants from home. The business prioritizes customer well-being, deep cleaning offices, disinfecting high-touch areas, and practicing social distancing. Clients can also use the Digital Drop-Off service to work with tax pros remotely. Reviewers praise the professional, accurate, and friendly service they receive from tax preparers like Darlene Refici, Michelle Haire, and Pam (the Office Manager). Customers describe the staff as lighthearted, kind, and truly concerned about the outcome of their taxes, providing excellent customer service.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee