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June 2025 by tristen perez
I can't believe I didn't get a name but the service was quick and the lady who helped me was very kind and helped me with what I needed and answered all my questions
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March 2025 by Iris Rivera
Ileana Williams is such a friendly and professional member service advisor at PGA Blvd branch. Alexander Thomas at West Palm Beach branch is also helpful too.
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March 2025 by Alexis Bleiler
Hands down the most caring credit union out there. No corporate robots here, they treat you like a real person, not an account number. It’s more like walking into a friend’s kitchen than a bank. These days, that kind of kindness and patience is hard to find. Big thanks to everyone at this branch, you’re the real deal. If you want a place that feels like family, look no further. 10/10
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December 2024 by Cherie Lalla
This bank ATM doesn't allow cash deposits and doesn't have a walk in atm, and I have to drive all the way from Loxahatchee just to make a deposit.
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August 2024 by Dakota Jack Frazier
They have the best customer service, rates, and ease of use in town! I would recommend!
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May 2024 by Maria Gatch
Need to change this to one star. Don't ever get a car loan here!
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February 2024 by Susan Hoff
I have been banking with them for almost a year now and my experiences with them have been very good. I only had one bad experience when I called and kept getting a man on the phone from their location in south Palm Beach county. All he wanted to do was sell me on opening an annuity account. But once I walked into the branch in Palm Beach Gardens, I was taken care of by Ileana and another lady at the window. Both were very knowledgeable and quick. I was so happy that they were able to help me in every way and I ended up opening several CD accounts because they made it so easy. Their rates on CDs are the best you can get locally. Normally you can only get theses rates at online banking. Give them a try if you are looking to open a CD!!
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March 2023 by Carlos Gutierrez
I recently had a terrible experience with Ithink credit union that left me deeply disappointed and frustrated. I had an appointment at the Palm Beach Gardens branch at 10am and waited for over an hour just to speak with a representative. When I finally was able to talk with a representative, I was treated in an unprofessional and disrespectful manner.Despite my patience and understanding throughout the long wait, the representative was dismissive and rude when I explain my frustration. I was shocked by their unprofessional behavior and lack of respect for me as a customer.As a result of this terrible experience, I have decided to close all of my accounts with IThink Financial credit union and take my business elsewhere. I would not recommend IThink Financial credit union to anyone looking for reliable and respectful banking services.It is simply unacceptable for a financial institution to treat its customers in this way. I hope that this review will serve as a warning to others who may be considering IThink Financial credit union as an option. I strongly advise anyone looking for a better banking experience to seek out other options and avoid this credit union at all costs. DATE: 2.17.2023
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July 2022 by Omar Fariche
If I could give a zero I wouldn’t think twice.I suggest to be a little nicer and gentle with customers and also NEW customers.
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May 2022 by Alexander Chin
I only have positive things to say about this branch. Helpful and kind. Would definitely recommend for both personal and business banking.
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December 2021 by Derek Lyons
Professional customer service and very friendly staff
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October 2021 by Edward Semer
Uncooperative loan officer on basic questions yet fairly, helpful bank manager with credit line.Unfortunately, due to refusal of the first, that was that.
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August 2021 by Rena Poindexter
Very pleasurable place to do business at. Have a lot to offer to meet your needs in every wAy, little different than other credit unions in a good way I would definitely recommend to the public… EDDIE EVANS IS VERY KNOWLEDGEABLE AND HELPFUL TO YOUR BEST NEEDS…
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December 2020 by Jenn King
Great customer service & professional banking.
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June 2019 by stephen martinez
Every time I come to the drive thru. The same lady is working, she seems LOST every time and doesn't know about anything i ask her. Very constant disappointing customer service. If you come here make sure your not in a rush because YOU WILL be sitting there for 20 minutes
