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February 2024 by Vittoria Alemany
I never write reviews, but I am making the time for this one.The customer service I encountered with Catherine Francis, the manager at this location, and another of her employees was the degrading.They called security on me because of a return I was demanding with a receipt and in the time frame of the return period.I ended up calling upper management and complained while I was in the store. While on the call, they called security on me like if I was robing the place. Even the Security guard of the mall informed me of the injustice and horrible actions of the employees of the store.I ended up going to a different location where I was able to do the return and be treated with respect.But this location has lost my business and I will inform all my followers not shop there because how they racial profiling people.Stephanie Hilt, to be the Regional Manager Janie and Jack South, with such a diverse region you would think such a store would have better customer service.This is why I rather give my business to Nordstrom or sacks because no matter what, who you are, or the cost is they treat anyone with respect.It isn't about the $40 Item I could care less, but the principle of respect and justice with the customers. Never again with this store.
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December 2023 by Carlos L. Rolón Sáez
Bought a dress for my daughter and 30min after decided to change it for a bigger size and the process was a really bad experience. They makes me to take out the clothes of my daughter to try the new size on front them. My daughter was crying so much. Can’t understand why I have to do that if Im buying the same dress just in bigger size the worst service in my life
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June 2023 by Maria Gomez
Such a cute little store for from infants to toddlers. The prices are on the more expensive side, but it's not unaffordable. Cute dresses, shoes, hats, sunglasses and accessories available for girls and cute outfits for boys .
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June 2022 by Shelby M
Beautiful cloths, a great selection and the Manager and her team, could’ve have been any more attentive. I had a great experience…will definitely return when we are back in town!
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December 2021 by Angela Yvette
Very nice place... Quality clothing.
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January 2020 by Steve Zimmerman
Excellent service, pricing, and guality
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December 2019 by Katie Clarke
Elyse was very helpful and friendly! She helped me pick the perfect items for the little ones in my life!
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April 2019 by Lucy R.
First, fix the Sunday hours listed on YELP. Second, listen to the voice mail message and ask yourself if that drives interest into your store. Third, please recognize the great customer service skills of the friendly women from New York who was working Sunday, April 28th...great selling skills too ! Love the outfits at Janie and Jack...so glad they are staying in business.
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April 2019 by Janice Tucker
Wonderful children clothing; good sales. Walls full of beautiful stuff for kids, including shoes. Got great gifts for my best grandchild and her cousin. I sop here a lot. Good customer service.
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March 2019 by Catherine Federico Francis
great place for kids clothes
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November 2018 by karen belizaire
I can't overemphasize How this lady made my day.She could not care just let me buy anyhow.But she helped to get my son outfit for my brother weeding. That is what I call people who cares for others.I really thank you for your amazing heart. MY HUSBAND AND I were happy and the style were perfect. I will come buy not only buying but to show pictures. Her name is Catherine
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July 2018 by Barbara Ronaszeki
One of my favorite
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November 2017 by Angelina K.
This clothing shop is amazing! The quality and design is great. A bit pricey but understandable due to their quality. Highly recommended
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August 2017 by Kathleen M.
Very cute, nice clothes for babies/young children! Items are on the expensive side, so we generally only shop here to find a nice outfit for special occasions.
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December 2016 by Kari Mah
I had one of the best experiences in shopping at the store in the outlet mall in west palm beach fl. The associate Joelee(like the country song) I might be spelling her name wrong, was EXCELLENT in helping me with a very last minute Christmas shopping find. I really don't know where to start. She was attentive, knowledgeable about mixing and matching clothes, quick to get figures, and withit in regards to what else was going on in the store. I only was looking for some boys shirt.. Heck I got pants, sweaters, even a dress with matching stockings and socks and other hair accessories for my daughter. Yes.. she was that good. lol.
