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October 2023 by Patti Ann Leach
Friendly and helpful people
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March 2023 by Sarah S
I’m a repeat customer of this store, and Lizzie, the previous manager was the nicest, kindest person! Treated me with kindness and respect and I’ve always felt valued as a customer. Whoever the manager and sales assistant were that we’re working there today were absolutely rude, indifferent and plain unhelpful. I spent almost $500 in this visit and the manager kept following me around the store and staring at me while I was looking at the purses and trying to decide what to buy. I bought the bag I wanted but only because I was already here and didn’t want to waste the trip. Shame that Lizzie and the old sales assistants team are not here to help customers anymore. I won’t be coming back given the treatment I’ve received today.
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January 2023 by jess vee
Lovely helpful staff who assisted in ensuring that we were able to get a very meaningful gift just in time. Thank you especially to the day manager on Sunday 1/15/23 (sorry I didn't get her name but she was so kind).
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October 2022 by Jeannine C
Beautiful merchandise.?
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May 2022 by Betty Moore
Elizabeth was awesome. Great customer service
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March 2022 by Casey Wallace
Savannah was very helpful and made it a fun shopping experience!
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December 2021 by Ivan Gomez Bravo
Good service
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August 2021 by Annette Levinson
Great bags. Helpful staff.
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August 2021 by Jasmine Saintélus
Extremely friendly service.
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December 2020 by Lesley M.
The entire staff was amazing. They all worked extremely well together to find the perfect bag for my daughter. They were patient and went out of their way to check other stores for a color that they were out of stock in. Nothing was a problem for them, and they were eager to do whatever it took to assist to enjoy a terrific shopping experience.
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September 2019 by Taylor Fesender
Yesterday my husband and I went into this store to look for a bag. It was a gift to myself for completing my graduate program. I was walking around with my daughter and noticed employees getting closer and watching us like hawks. I quickly realized when I picked up a bag to look at they got closer. As if I was going to steal something.
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June 2019 by Joan Brodhead
Fantastic customer service. Best in the whole mall.
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April 2019 by Vicki Spotts
Love Kate
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December 2018 by Emily Oconnell
I have NO idea where the negative reviews are coming from! Do NOT pay attention to these! The woman is this store are the absolute most wonderful sales associates I have ever known. These lovely ladies served everyone in this store as if we were their own mothers or sisters. I love everything Kate Spade and will continue to frequent this store over and over.
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November 2018 by Katie Winans
Why is it there is so much space but not a lot of product here? Wanted more options