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February 2024 by Erikecal Sheely
Great customer service, very professional young man,so satisfied and wil return back soon. Thanks
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October 2023 by Matt L
Bad exam, waste of money. Kept rescheduling me. I still cannot see, and was charged to be seen again. Be aware!!!
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September 2023 by Dmitri Putintsev
I entrusted LensCrafters with an expensive Italian eyeglass frame for the installation of prescription lenses. Regrettably, they misplaced the frame. While mistakes can occur, what's more concerning is the lack of responsibility in rectifying the situation. It was promised that compensation would be provided, but after several months and multiple reminders, I've yet to see any resolution. While their services may be commendable in other aspects, this experience has significantly impacted my trust in their professionalism and accountability. It's crucial for businesses to uphold their commitments, especially when customers place valuable items in their care.
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July 2023 by J (Centermillennials)
Mr Derron took care of me, he’s an amazing guy. Very funny and very good at picking the glasses. Dr Sax was very thorough and did an amazing job deciphering my stigmatism.
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May 2023 by Mallorie Karpy
I have seen Dr. Sax for two years now. He is very detail-oriented and personable. He is always very patient and makes sure my prescription is accurate. He takes his job very seriously and I would recommend him if you are looking for a great eye doctor.
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May 2023 by Joshua Ellis
Dr Sax is very knowledgeable, thoughtful, and kind. I highly recommend him. The staff is great here too. They go above and beyond to help and everyone is very friendly.
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February 2023 by Jennifer Schwartz
Kaylee is Fabulous!!!Very nice, helpful and knowledgeable!! Definitely going to start using this location in Macy’s. Thanks Kaylee for your help!! ?
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December 2022 by Danielle Borzillo
Staff was so helpful! We are not regular customers but stopped in because my nine year old broke the nose pad off his glasses just before we walked into the mall. He fixed it and didn’t charge us a dime.
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December 2022 by B B.
Went to Lens Crafters to get prescription glasses thinking I'm in Macys and it would be all good because I love shopping in Macys. My experience was not good at all. The doctor did his exam but I was very uncomfortable with him. My prescription was not right after exam. I will not go back again. I'm going to Warby Parker I bet the experience will be better and less money
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November 2022 by Hulala Girls
A hidden gem for glasses in South Florida! We stumbled upon this store looking to order new glasses. Tammy provided us with excellent service. She was patient, has great taste, and a rare knowledge base of how shapes of glasses compliment face shapes! Love love love that! What's even more exceptional about Tammy is her expertise in manipulating the glasses to yield optimum comfort and fit! We appreciate you, Tammy, for your amazing service, skills, and fun facts. You make our eye-candies sweeter :).
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August 2022 by Molly Camarco
Tammy and Paul were so very helpful and accommodating today when I needed a pair of glasses fixed! The sidearm on a pair of glasses has come off and they did everything they could to restore them. They found a replacement screw for them and they were as good as new! Thank you so much to the team at LensCrafters in Macys!
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August 2022 by Luis Cortes
Very good service and profesional Atencion,we are recommending this location inside of Macy's store in the Garden's Mall.
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May 2022 by Bert Szabo
Tammy was awesome! I stopped in for a simple repair on the nose piece of my sunglasses and Tammy quickly made the repair with a smile. She was so pleasant and helpful, and I will remember her on my next purchase of eyewear for sure.
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April 2022 by Loleta G
The most rewarding experience at PGA Lens Crafters, Thanks to Rose, I could not walk away and leave my Lens. That is really what a customer experience should always be like.
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March 2022 by Deborah Mangham
Tammy at Macys palm beach gardens mall took care of me .. she is most please experience! I would highly recommend her especially honest