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April 2024 by Mitch Sev
Wow, what a great experience! I've been going to lush for years, since I was in college. I always visited the Dallas Texas location and this was my first shopping experience at this store here in PBG. Izzy was the associate who helped me and wow! They did such a fantastic job taking care of me and recommending new products. Can't wait to go back and see Izzy.
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March 2024 by Cat Murphy (CatDarkfire)
Fantastic! Debbie (I believe her name is) was absolutely amazing. She took so much time and care with my partner and I, finding which scents we like and finding us the perfect face masks and even telling us to come back when the new shipment came in. 10/10 one of the best stores I have been too.
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February 2024 by vanessa Sanchez
We live 30 minutes away from this location. Every single time we come here. Their customer service is always fantastic. But the last time we came here Izzy and Alex Went up and be on for their customers And I am super thankful and grateful for everything that they helped us with on this day. I would rate this location a 10 out of 10.?
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January 2024 by Sangria Mueller
My first time at Lush & Enjoyed this store it was inside the mall
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November 2023 by Maria Erwin
Alex from the gardens mall location was super helpful and nice!! Always had a smile on her face and helped whenever it was needed!! Give her a raise!
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November 2023 by emelie s.
All of the employees are so kind and helpful! There was a parade at the mall today and you could tell they were understaffed and needed so much help, management should do better!!!!!!!
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October 2023 by erin lynn pritchard
i’ve been going to lush forever, and I’ve always loved their products. But I just moved to Florida, so this is my first time going to this location. I loved my experience. I was helped by a worker named Alex and they were the sweetest person, and showed me a bunch of cool stuff. I ended up getting the tea tree oil toner and a mummy bath bomb, as well as some of the charity lotion bars, and I just loved my experience !! If you have a chance to talk to Alex while you’re there, you definitely should. Their energy was awesome and refreshing :))
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August 2023 by Bailey Agulia
Alex is amazing! My girlfriends and I did the lush party, we made a bubble bar and did face masks and had so much fun.
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August 2023 by Tia Ascar
Margaret is truly an invaluable asset to LUSH!!! She's polite, professional, extremely knowledgeable about the brand, products, and ingredients and very personable. I trust and value her and she made a few recommendations so I bought them alll! The store kept getting busy at different points and she managed helping everyone seermlessly all by herself! I can't wait to come back and visit with Margaret soon and so should you!!!! I hope LUSH recognize her in a special way!!!!
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August 2023 by Nikki Poliseo
First and foremost I just want to say that Lush one of my favorite stores in the Gardens mall. Obviously, I love their products and this little bumblebee exfoliants is my favorite product. Secondly, the staff is extremely attentive, wonderful, pleasant, kind and listens and I always end up spending way more money than I plan on it and I never ever regret it. Alex helped me yesterday July 18, 2023. She was honestly the sweetest thing ever and I’m gonna ask for her specifically when I return. She listen to exactly the type of products I like, and was able to introduce me to new things that I am totally obsessed with. She is super adorable as well. And to be honest, it’s really not just her that’s staff is like that, and I hope that it is a testament to how well lush treats their employees because they do always seem in a good mood. Give Alex Raise she is 100% deserving of it! I ended up buying some more of the lotion bars, the under eye exfoliants, and she gave me a bunch of samples, which I’m probably going to return this week and end up buying the full size product!
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June 2023 by Nina Gonzalez
Already love lush products but the customer service at this location is top notch! I stopped in on 5/20 and Beck and Fern helped me get some gifts and even goodies for myself! Very knowledgeable and friendly staff, I had lots of questions and Beck was able to help me get some excellent gifts for my SIL and sister! Fern came in clutch at the end with the lemongrass/invigorating bath products for myself.
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June 2023 by Jennifer
Love this store and the bath bombs! I have never felt relaxed until using a bath bomb with magnesium/epsom salt as an ingredient from Lush. I can’t wait to go back and buy more! The employee that helped me was very kind and helpful but unfortunately it was his last day. There was also a nice lady working that gave me some information about the face masks on y way out.
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April 2023 by Abbey Doege
Amazing associates at this store!! Fern helped me find what I was looking for (and more) throughout the store! She was very knowledgeable on all of the products and was able to quickly figure out the scents/textures I preferred to give me recommendations. She was so sweet; I will definitely come to this location again! :)
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April 2023 by S Johnson
We slid through the door yesterday Sunday, March 12th in the nick of time / moments before closing and yet Wade still treated to a full fledged Lush experience! We were able to be social, experiment, inquire about product composition and ingredients and new product performance and customer feedback. This makes for money well spent. Wade, I initially thought you'd turn us away. We'd never been to the mall so we'd lost some time finding the internal location of the story. We didn't push and you used the opportunity to pivot and lay out a visit indeed worthy of being mentioned. We really appreciate it!
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March 2023 by TheRealEmilia 46
I just had an absolute fantastic experience at Lush, located in the PGA mall. Bryce and Wade answered every single question I had (which was a lot) and helped guide me through my skin care needs. If your looking for a spot with people who are highly educated in their products, amazing customer service, and all out want a great experience definitely come here…and again ask for Wade and or Bryce because they were absolutely fantastic!!!!