-
November 2023 by Rose
Rod was amazing. I Called before to make sure they received the package and he was courteous. His customer service was above and beyond. I hit traffic and when I called to say I was close by he was kind and courteous and patient with me and made the extra effort to make sure I received my package even if I was about 3 minutes past closing time. Definitely recommend this place.
-
November 2023 by emily h
HORRIBLE PLACE. RIP OFF DO NOT GO. Got scammed for a package that was supposed to be delivered and it didn’t get there until 4 days after the day it was supposed to arrive. They wouldn’t give me a refund. I payed a lot of money too.
-
September 2023 by Onik O
Excellent and Very Professional Service: very good communication, item --a painting-- was carefully and professionally packed and shipped in a timely manner. I would recommend Pak Mail at PGA (US352). 5 Stars.
-
September 2023 by Martin T.
I received my boxes yesterday. I just wanted to send you this note to say thank you and recognize a great packing job, and service that you provided. If more of the packaging stores that I deal with on a regular basis provided similar service as yours, I would not be so apprehensive in arranging and paying for services. I look forward to contacting you in the future for helping in handling items near your location.
-
September 2023 by Onik O.
Excellent and Very Professional Service: very good communication, item --a painting-- was carefully and professionally packed and shipped in a timely manner. I would recommend Pak Mail at PGA (US352). 5 Stars.
-
August 2023 by Curt Simonson
Terri, Samantha and crew did an outstanding job of picking up a painting at Jupiter Auction and shipping it to the Pacific Northwest. They provided excellent communication, professional art packing, and the painting arrived in perfect condition. You can always count on Pak Mail to do the job right.
-
June 2023 by Jill M.
Finally service in a great location. I had to pick up a package that I ordered from China. While the seller is supplied through China. Pick up was easy I had to do with your ID. Unfortunately, now with my sporadic memory, somehow I left my ID there. Didn't realize it for about three or four days later that after retracing my steps. Luckily, it was found it and I was able to collect it. Nice Staff.
-
March 2023 by Anton Volo
Great people and great service. Sam is honestly the best - always goes above and beyond to help!
-
August 2022 by Li Fan
Friendly service, a convenient location to drop off your prepaid mails from multiple different carriers. If you need shipping supplies, this is where you go as well.
-
August 2022 by Megan S.
THIS PAKMAIL IS THE BEST!!!! The manager and assistant manager go above and beyond to help the customers EVERY. SINGLE. TIME. I have never had a bad experience with the employees here and I have been a customer going on 5 years now. In fact, the customer service represented by the employees is outstanding.. Now on the other hand, I have witnessed rude customers and people that think they are entitled to be inconsiderate to the workers, such as the woman that posted a picture of this young lady without her consent. Sarah, you should tread lightly when defaming the character of these YOUNG ladies and Pakmail as a business, shame on you- I can almost guarantee your business is not wanted there anyway if you are going to act like a dramatic high school girl. Act you age, not your shoe size. PS. I was in the store that day when your "incident" occurred. In fact, much of what you stated is exactly the opposite, as such, YOU were the one to call the workers a nasty name, with a pretty gnarly attitude might I add. After that, the employee did ask you to leave and told you she wasn't going to deal with your rude behavior and asked you to take you package to the post office. That must have set you off because you then proceeded to get angry and tell her how unprofessional she was; however, what you failed to realize is that there was clearly a lot going on at the store and not a lot of help, to which anyone who has ever worked in customer service can understand how stressful things can get... When you acted like a snob and began to raise your voice, she asked you to leave because you were making her feel threatened and uncomfortable; you refused and then she told you that she would have to contact the police to escort you out- to which you replied " go ahead, and tell them my name, the supervisor (or someone higher up in the police dept.) is my friend..." you then took a picture of this poor girl without her knowledge or consent. So again, Sarah, shame on you. A little kindness goes a long way and clearly that is a hard concept for you to grasp. All in all, Pakmail at PGA rocks!!!!
-
January 2022 by Sarah C.
Unbelievable...I enter the store and there were 2 people behind the counter. I put tape on my packages. Waiting patiently one associate is busy doing prepackaged items and the other who is "manager" says she needs to reset her computer. I say no problem. A man enters the store with a folder and a pre-stamped box. The associate stops what she is doing and takes the customer who clearly came up after I entered. I speak up and ask why they are waiting on him before me...The "manager" get nasty and says you said you could wait. I let her know I was waiting in line and she clearly skipped me. She calla me a name and starts running her trashy mouth and says she is not taking my packages and said I need to leave. I asked for her name she refused so I took her picture. She says she is calling the police because i used the tape without paying. Unbelievable that good business owners get a bad name because lazy rude associates don't like their job or just can't handle it. Too bad. I will take my business somewhere else. And I am sure that I am not the only person that has been treated like this.
-
April 2021 by Matt Alma
Fantastic! Always receive great service from the Pak Mail team.
-
January 2021 by Andrew C.
Pak Mail is in a strip mall Mirasol Walk at PGA. They provide services for shipping, packaging, crating and freight. One can also drop off Amazon product returns along with Federal Express, UPS, and other mail packaging items. Their staff are friendly and professionals when it comes to the preparation for packaging specific high price items such as artwork, antiques, and any other valuable personal items. I have had consistent excellent service at this establishment.
-
December 2020 by Brook Miller
I couldn’t find anyone to cut a box down to a specific size & they did it without a second thought. Absolutely amazing staff— they took care of it with no issues.
-
July 2020 by Katy McGuire
As an Australian looking for a courier in this area I found that Terri and the team to be friendly, efficient, helpful and a pleasure to deal with. I asked for the most economical and they didn't even try to 'upsell' me and just did a great job. I will use them again for sure!
