PetSmart is the world's largest pet supply and services retailer, providing a vast selection of over 10,000 products for various pets, including dogs, cats, birds, fish, and small animals. Customers appreciate the friendly and helpful staff, with many sharing positive experiences about the customer service. One customer mentioned a helpful employee who assisted with an online order issue and provided excellent service. The store is known for its wide range of supplies and choices, and many customers feel like kids in a candy store while shopping. Some reviewers noted that while prices may be better on platforms like Amazon, PetSmart offers reliable service when immediate pet needs arise. The store also features services such as dog training, grooming, and boarding, with customers expressing satisfaction with the dog trainer's expertise. Overall, PetSmart is a go-to destination for pet owners looking for quality products and helpful service.
This is my local Petsmart and I've been shopping more since rescuing kittens. The associate Jacob has always been friendly, and a huge help showing me around the store! He deserves some kudos!
June 2026
The best customer service at this Petsmart. My local store didn’t have my dog food they were out. I ran to this one at closing and they were so nice. Let me. In to get my dogs food. Thank you for your kindness! 🤗
September 2025
If you need anything for your pets, then this is the place, large selection and reasonable prices
