-
October 2023 by Anthony Downie
Went into the store today looking to get a set of clubs so that I can get into this sport. They said they would be with me in about 15 minutes due to them helping other customers, I said that's fine and waited. An hour later no one came back to help me. It looked as if they were deliberately avoiding walking anywhere near me. So I left, will not be coming back to this store.
-
October 2023 by Frank Storm
What a disappointment this store turned out to be...I went to get a swingweight for a few clubs and they wanted to charge $5- for that,...not very customer friendly I must say, I'll steer clear of that money hungry place
-
September 2023 by Gary K.
Walked into the PGA Tour Superstore and a couple of salesman were talking and didn't even acknowledge my presence. They were blocking my way and I had to walk around them entering into the hitting area to go around them. Looked around the store for a while and came back and encountered them again, and they still ignored me because they were yapping it up. I used to work for PGA Tour Superstore and I can say that this was the most pathetic Customer Service I've ever seen.
-
September 2023 by Travis Gregory
Unreal service. Evacuated to WP for a hurricane Idalia. Looking for something for my kid to do. Walked in without an appointment and got a simulator and kids clubs.
-
September 2023 by Brian H.
My daughter broke the shaft on her driver at 5:30 pm on Thursday and she had a tournament the next day. I called a few places and everyone was less than thrilled about helping me so late in the day. I called PGA Superstore and Scott went into action. He was knowledgeable, thorough and found the right shaft and installed it in an hour. We will be upgrading our driver, three and five wood in the next few months and I will definitely be going back to work with Scott on the selection of clubs and shafts. Thank you!!!!!!! Brian
-
August 2023 by Ecom Warriors
Absolutely amazing service! Scott D. Was so knowledgeable! I just started golf and within minutes he pulled my 100 yard slice out and added 20 yards!Thanks a million!
-
August 2023 by Michelle B.
It simply was a horrible experience. I went to order a set of clubs, got a half-a** fitting by a person who seemed to care less. The ordered my clubs, Taylor Made Stealth, well that was two months ago and still no clubs. They stated 3 to 4 weeks, which is fine, but I called multiple times and got the run around each time. No explanation, just bull. Finally spoke to one person who stated they are on back-order, this was 1 1/2 months in, cancelled the order and will never be back. Needless to say, no clubs.
-
July 2023 by Rudresh Patel
My brother and I both got fitted for irons with Brian Pienkos, and he was the best! Brian was patient and took the time to thoroughly go over everything with us during the process. Afterwards, he kept in touch with updates on the shipping status. Highly recommend him, great dude!
-
June 2023 by Michael Murphy
Went to research a new driver for my son. Saleman was helpful and allowed him to try some clubs in hitting bay. Would definitely recommend as a starting point for any golfer.
-
June 2023 by John Sally
Place is trash-the return policy is absurd and the employees are clueless and dishonest. They tried to say the return value of the club I purchased was less than I paid, by nearly $100. When I pulled up my credit card statement, they miraculously figured out the issue…I will never shop here again and wouldn’t recommend it to anyone.
-
May 2023 by Scott Jensen
The store team is extremely knowledgeable and helpful. If you need/want it for golf they have it. Probably my favorite store.
-
May 2023 by Christopher Merhai
Was wanting to get into golf, buy a set of clubs, and learn at what it will take to enjoy the game, but didn't realize customer service was so difficult. No hi, if we can help with anything, etc. Was in there for 30 minutes and just decided I'll go somewhere else. I can see why people shop online more now.
-
April 2023 by John Kitson
Went in to this store this morning and employee there essentially says to me club fitting doesn’t really do anything. I’ve been in this business 30 years, and it’s all about the player not the clubs
-
April 2023 by RW Select
Absolutely love the place, have amazing shopping experience with Paul from the tennis department. Great tennis stringing, always ahead of time and knowledgeable. Thanks again !
-
February 2023 by John R.
Superior customer service along with a fantastic selection of equipment and accessories.