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October 2025 by stacee davidson
Unprofessional pool company all the way around! We complained about the pool being over BLEACHED. Chip, the owner, went behind our gate after dark without notifying my mother to check the pool with his flashlight. Then he BANGED on the front door, and then rang the doorbell. My mother is over 80 years old and was very frightened. When she confronted me on what had happened, I was devastated. My mother called the office the following day and spoke with Cindee. Mom explained to her what had happened, and Cindee became very defensive. This whole ordeal started out because Prestige Pool sent a new pool employee over to the house who did not speak a word of English, and over-chemicalized the pool. I told my mom to fire Prestige Pool Service & Repairs.
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September 2024 by A M
We have worked with Prestige for the past 9 years. Chip resurfaced our pool at that time and began regular pool maintenance since then. We have been very happy with weekly service and occasional repairs. He is always prompt in responding and doing what he says he will do. We are grateful for the integrity and service we receive.
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September 2024 by Debbie Freeman
Very Reliable. Reasonable and Don’t over charge!!! Chip is very knowledgeable!
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August 2023 by Denise Margolies
I've been using this company since I moved to Florida 20 years ago. The owner Chip has always been very responsive and my tech Bruce is always at my house like clockwork! I highly recommend them.
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June 2023 by steve plaziak
Horrible company, they send out people that don’t even do the work promised. Don’t clean pool pump filter, don’t even test the pool before adding chemicals…just dumps it in. 10 min later he is gone…and I am charged almost a 100.00 for this. I wouldn’t recommend this business to anyone.
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March 2023 by Colleen Chapin
After several attempts by other pool folks, I called Prestige to help identify and fix a spa issue. Others were quick to replace a part here and there and I ended up with a bunch of shiny new parts, but no working jets. Prestige took the time to IDENTIFY the real problem (a misdirected wire), fixed it, and then fixed another issue I had at the last minute. Mark has the determination and follow-thru to not stop 'til it's right. They are going in my phone as my forever pool/spa people.
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March 2022 by John Rao
Prestige Pool Service and Repair has provided great service in addressing some issues we had with our pool automation system. They were a pleasure to work with, excellent service, prompt response, fair prices, polite, knowledgeable, professional. I highly recommend Prestige Pool Service and Repairs.
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May 2021 by C E.
The service is less than "Prestigious " Can't get people to answer the phone or return calls in a timely manner. Caught them charging annually for orings they didn't replace. Watch out!
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March 2021 by Peggy Hall
Chip has been servicing our pool for many many years. Every need I've had has been met quickly and efficiently. Weekly service is very reliable. We also had our pool remodeled earlier this year and everything went smoothly and quickly and ALL of his subs were amazing!
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March 2021 by Rocko’s Mom
Chip Carmack has been taking care of my pool for about 25 years! His service has been consistently exceptional. If I ever have a problem with my pool pump or filter, I can rely on him to take care of it with confidence. I would highly recommend his services. In fact, I have already done so in the past many times.
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March 2020 by Antonio Abadia
Chip Carmack has been providing me pool service for over 20 years. He has always been very professional, prompt and fair.
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March 2019 by Nicholas Fonseca
I'd give them a zero if possible. Horrible service. Broke my filter then back billed me. Buyer beware this service is ninja pool service, Horrible!!!
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November 2015 by John H.
Very poor customer commitment. They took our money, then left our pool unattended for two weeks, causing it to turn green, then canceled their service without notice. They say there is a water leak yet the pool is full. Sleazy operation.
