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October 2021 by Rachel Dawson
Doris is incompetent with banking issues. For 2 weeks my husband had been communicating with this location and got no where. Doris on a recorded line promised to overnight a check to my Insurance but never did such a thing. Only to be told by my Insurance. Then when I called her to confront the issue, she had the nerve to get an attitude with me. Still wasn’t able to handle my issue as the so called person in charge of the bank. Requested to have her boss return my call. And of course 3 weeks later and still haven’t heard from anyone. I would NEVER recommend this bank to anyone! Poor service and most of all incompetent Doris. Ended up taking care of the issue myself of course…. Felt Doris was entitled and dishonest in my conversation. Filed a complaint but I’m sure nothing will happen..If Doris is the best they can do in hiring, then I will be sure to take business elsewhere and spread the news on my experience.
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October 2021 by Michelle Rodriguez
The best customer service I have experienced in a while. They make me feel like family. They definitely get to know their customers. I recommend Palm Beach Gardens Regions..
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October 2021 by cucaracha loca
Do your self a Favor and don't Bank whit this People
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July 2021 by Judy Martin
While our experience with Jackie was great, another customer was being treated rudely as he had a appointment with the bank manager, Anthony, and was told that they see the appt but cannot honor it. Anthony was on a conference call and would be for the next 2 hours. The gentleman handled it far better than I would have! Jackie was very helpful and resolved all of our issues professionally!
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June 2021 by Chelle Ca
Bad experience with Jackie called me out the blue stating my account was being close that the bank is ended my relationship with them. I will make sure who ever I know has regions bank close there account.
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May 2021 by Honest Reviewer
Went into this location today and andres morillo helped me. I thought it was an impossible fix and he made it by far the best experience I’ve ever had at any regions from tn to ga to al. Hands down the best. He was so polite respectful helpful friendly. The list goes on I wish I could give home 5 stars personally on here.
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May 2021 by Daniel Delaus
I too had terrible experiences with Jackie the black girl with the glasses.Cash deposits versus check deposits somehow they don't always match up you have to request a transaction reportAnd then she tells youAbout check clearing will influence your balance in a few days it's like Playhouse 90You have to double-check everythingNot good for a customer Bank elsewhere. I reported this to Anthony branch manager and another terrible experience Bank eelsewhere...PLEASE!!!!!
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February 2021 by Patricia Balli
Appointments suggested but not necessary. Distance protocol followed and mask required. Staff very pleasant
