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July 2025 by Kathleen McKee Jones
I had the pleasure of working with Bri Hurley from The Key, and while we ultimately did not move forward with caregiving services, I still felt compelled to write a review because of how truly supportive and responsive Bri was throughout a very stressful time. She consistently checked in, offered thoughtful guidance, and provided valuable resources as we navigated a move into assisted living for my mom.
Bri went above and beyond—always caring, never pushy—and her compassion really stood out. She connected us with Randy and Destini at Elite Estate Services, and they were absolutely wonderful to work with. Even though she knew there was no direct benefit to her, Bri remained engaged and eager to help. That kind of integrity and kindness is rare, and I’m so grateful.
Thank you, Bri, for being a bright light during a tough transition.
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May 2025 by Amy Tracy
I have had a positive experience with the staff.
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April 2025 by Dru Vaughn
This home care company has bent over backwards to take care of Dad and they are so helpful with our family’s needs to support him! Thank You Key
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March 2025 by SARGE3439
Great experience. Dawn was a pleasure to work with.
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March 2025 by GH
I am very pleased with all of the staff at the Vi. The place has been renovated and it’s really nice. I would recommend any of my clients who are interested in moving into a community.
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February 2025 by Virginia Mathis
TheKey is a topnotch organization that performs with high standards in terms of attention, response, problem solving, organization, assistance and advice, and quality of procedures and caregivers themselves. TheKey responds consistently, several times a week, making sure all information is shared electronically and through emails/texts. Given that my mother is in hospice and her care is paramount, I feel totally secure and blessed that there is a company like TheKey to accompany us on this path.
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February 2025 by Pamela Silvia
My family and I are extremely satisfied with The Key FL. We transferred The Key services from Massachusetts to Florida in November with ease. Marissa and Jenny are amazing. They listened to our concerns and immediately found competent nurses and caregivers. Tara and Tina were excellent and went above and beyond to meet or exceed my mother’s needs. They are caring and compassionate. The caregivers would communicate any concerns or issues they found on a daily basis if needed. I strongly recommend The Key
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February 2025 by Sigournia Burney
Working with The Key has been a wonderful experience. They have worked directly with my client and I, hands on and taken a huge weight off my shoulders. I highly recommend!
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February 2025 by Rogin Huebner
The Key provides excellent care to seniors and people with disabilities, and are a great collaborative partner with other providers.
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January 2025 by Brynne W
I just want to thank this company for taking such great care of my grandmother in her last few years, the service is impeccable and she was so happy and taken care of. I recommend this place to all!
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January 2025 by Wes Skerven
I've had a few experiences with caregivers through The Key over the years. I have found them to be both professional and dependable. Their scheduling department always keeps you in the loop and their account manager is always available to help should issues arise with a client. Highly recommended!!
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December 2024 by Bryan Jaeger
A great resource for finding an aid for your loved ones in the Jupiter, FL are.
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December 2024 by Herman Berg
Both the caregiver and the company are very professional and make a difficult situation somewhat easier….HIGHLY RECOMMENDED
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July 2024 by Dadina Alerte
Been with the key for a year and 4 months that’s the longent I’ve last with a agency they make sure you always have shifts for you to work the staff are wonderful
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July 2024 by Erica Edwards
It's a great experience working at The Key.
