Tory Burch offers a positive shopping experience with friendly and helpful staff. Customers appreciate the welcoming and knowledgeable associates who make exchanges and problem-solving easy. Employees like Joan, Kelly, and Kindsey are especially praised for their kindness, professionalism, and excellent service. While some find the staff to be a bit much at times, they tend to warm up once engaged. The staff's attentiveness ensures customers often find what they need, and tips like asking for two shoes in the same size help improve the shopping experience. Overall, the store is appreciated for its good service and well-stocked selection.
My daughter received some Miller sandals for her 18th birthday and we needed to exchange the size. I am usually very intimidated by these fancy places but the sales associate was very friendly and kind and helpful. We got them exchanged easily and was a very pleasant experience.
March 2025
This mall is made me uncomfortable but I got what I needed and left.
December 2024
Melissa was super nice and helpful. She deserves a raise!
