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March 2024 by Tanya Hurt
The sales customer rep looked so unprofessional with slides and her appearance looked like she just rolled out of bed and decided to come to work in the same clothes rolled out of bed, her hair could’ve have been done more professionally matter. I understand Zales is not really a high exclusive jewelry store like the private jewelry store for the wealthy, however the sales personnel are still representatives of this company.A uniform needs to be issued if an employee can't afford proper attire for the job. You’re not just representing yourself but the company, too.
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February 2024 by Elise Nguyen
Sam was super nice and helpful, I’ve been coming to this Zales for my wedding rings check up and cleaning every six months for ten years and I always have a good experience but today was fun and wonderful
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January 2024 by Richard Dalanas
Lana at the Gardens Mall in Palm Beach Gardens, Florida took great care of us picking out 2 beautiful bracelets for my wife. We returned a Christmas present bracelet and got 2 other bracelets in place of our return. Lana provided awesome customer service and her focus was on us at that time even though there were multiple customers in the store. Great job Lana, I’ll return to that store in the future because of you!
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January 2024 by Darryl Deal
Lindsey was awesome!! Made me feel like family i will most definitely be back at this location!!
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January 2024 by Kandy Fezette
Donna is absolutely amazing!
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December 2023 by Robert McLean
Amazing service! Would give a 10/10! Letecia is very professional and so kind to explain everything to me! She took her time and didn’t rush me. Helped me pick out the perfect engagement ring. Thank you!!
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December 2023 by Logan Barkley
Donna was amazing. Made everything hassle free. Not pushy at all. Helped guide us exactly where we needed to go. Set us up with exactly what we wanted. We will definitely be back to do business with her again. Customer service was better than anything I expected.
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December 2023 by LaShunda Hollis
Donna is an Amazing Sales Representative. Patient, Friendly, and very informative. She helped me with having my ring serviced. She even had it sent out and promised me that I would have it back before my vacation.I have my ring back as promised and I’m very happy. Thank you Donna.
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December 2023 by blackkbeauty90
Lindsay at Palm Beach Gardens Mall was more than helpful with this complicated sale. It was not sent in time as it was supposed to be, she helped out and understood why it was necessary and why my husband was upset, just to get the "I understand " made me a little less stressed. Lindsay is the BEST and great asset to Zales company.
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December 2023 by Tj Lanier
Came in today looking for a gift for my moms birthday and was helped by Lindsey she recommended a nice necklace that was absolutely beautiful. Thank you very much Lindsay
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October 2023 by diandra shakes
Was sold up sold an earring with a screw pack for my daughter. It fell out which I was told it’s my kids fault because she does daily activities like sleep or play. Won’t replace it, plus the screw back alone is $45 each.
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October 2023 by Christopher Hayes
Donna and Angel helped us and we had a wonderful time selecting our rings. It was the best experience we had. We are so happy with our purchase!
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October 2023 by David A. Llana
Donna was amazing. Excellent customer service. I will look for her to take care of all my needs exclusively. Thank you Donna!
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September 2023 by Taneika Gordon
Donna and the rest of the girls are fabulous! They really helped me out with my maintenance and repair needed for my wedding ring!
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September 2023 by E Sk
My Wife and I purchased our Wedding rings from here.We were helped by Christopher who provided us with excellent customer service.We have purchased other items since with Christopher and once again he looked after us, making our overall experience at Zales wonderful.