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December 2025 by J P
Liza and Ron were very friendly, helpful, and patient with me while I was shopping for Christmas presents. It was a very pleasant experience and I left with the perfect gift
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December 2025 by Andre Ribas
I shopped online and they sell fake items. Buyer beware.
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November 2025 by Pamela D
Ron was incredibly helpful and friendly. He made the whole experience easy and answered all my questions with patience and a great attitude. Excellent service!
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November 2025 by Mary Keyes
Beautiful store and very friendly and helpful staff- Liza was awesome thank you for your help!
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November 2025 by aryanna ramsey
TRR in Palm Beach is my favorite location. Liza and Ron are so amazing. They are beyond kind and super helpful. I feel so welcomed and taken care of when I come here. I highly recommend stopping by the store and having them help you!
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November 2025 by alice faye
Scott was super helpful!
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November 2025 by Chris Fernandes
I had an outstanding experience working with Scott at The RealReal. From the moment I walked into the store, he was warm and very attentive! If you’re shopping at The RealReal, I highly recommend asking for Scott.
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November 2025 by ryan cranshaw
Scott was extremely helpful!
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November 2025 by Anthony “Antvision” blount
This boutique store is absolutely amazing. Walked in everyone smiling we purchased a handbag for our daughter that was reasonably priced and while we were there, they mention jewelry appraisal so we had some old family jewelry appraised and wow, didn’t even know we had no idea how much jewelry we were looking at we decided not to consign it, but gemologist was very knowledgeable And knew what she was talking about thank you so much, Amanda
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November 2025 by D Thompson
I work with Amanda and she was absolutely amazing! Truly knew her stuff, made me feel so special, and I can't wait to work with her again
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November 2025 by leslie jungjohan
Emilee is the besttttt - she showed me a beautiful LV that I was looking for ! Will be coming back soon !!
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November 2025 by Wyatt Bateman
Most unprofessional experience I’ve had thus far with a second-hand consignment brand. The sales representative that I spoke with on the phone was misleading. I ended up wasting my time by driving up to the Palm Beach store for an appointment (which they were almost 30 minutes late for) and was offered pennies on the dollar for diamond Cartier pieces. I asked about the quotes she had offered me and brought up other pieces on the website asking for clarification, at that time Amanda was defensive, and shoved $80k in jewelry at me, telling me to have a good day. This was after I had already left a pair of Hermes Sandals to be consigned, absolutely no customer service! I asked if there was another specialist who’d be able to give me another opinion, and Amanda told me no, though the store manager Christina told me that was not true. Horrible experience, small and overly crowded (unshoppable) boutique. To add insult to injury, the shoes were incorrectly listed online as women’s shoes in the incorrect size, and were discounted after 5 days of being posted… I fortunately was able to get the shoes back but can’t even believe the lack of customer service from start to finish.
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November 2025 by larry gershman
Liza is amazing!!! She found some great items for my fiancé and made the experience a pleasure…and fun!
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November 2025 by Maggie Haddad
I had the best experience with Real Real, I purchased the best pieces at the best price, not to mention the service and the people that work there, I’ts by far my favorite place to shop
I’m very satisfied
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November 2025 by Melynda Brink
Liza and the team are amazing!
