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May 2023 by Carol Howard
Tory has a beautiful store on Worth Av in Palm Beach. The staff is helpful and courteous, the merchandise is lovely.
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April 2023 by Judy D.
I visited the store in worth Ave.last month and I was looking for Beth, she was off that day, and one of the associates Mandana was approaching me in a rude way.(no costumer service),she doesn’t belong in this location,she should work at 99 cents store…..
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February 2023 by Jake Pelaez
The professionalism was amazing! Bought a great present for my wife.
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January 2023 by La
Bakr was so helpful and patient as I decided on a new handbag. I selected the perfect one thanks to his help.
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January 2023 by Laura E.
Bakr was so helpful and patient as I decided on a new handbag. I selected the perfect one thanks to his help.
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March 2022 by Tom Toth
My wife and I had a great time shopping at Tory Burch. Great hospitality!
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January 2022 by Genie Alonso
Salesperson gave me wrong shoes twice,, first wrong style and color then wrong color. Yes, I know now I shoplifting have checked them but it wasn't like I didn't try the ones I wanted on and it wasn't like she charged me for the wrong shoes.
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January 2022 by Editsy Martín
Great ?
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December 2021 by rhonda g
Excellent service.
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May 2021 by Nashana Hamilton
I visited this store, I was not greeted by anyone, I had to walk up and ask an associate for help. I then asked the associate if there was any sale, she said no and then turned away from me. She didn’t proceed to give me other information. Even after being dismissed, I still walked around the store and tried to help myself because I was still interested in getting a Mother’s Day gift for my mon, regardless if there was a sale or not, because my mom has been wanting these sandals, but after how I was dismissed and ignored I left.
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December 2020 by Damian Diez
These days, online reviews are how consumers predetermine how their experience might be with a retailer. However, my experience with this particular Tory Burch store was definitely not 3.8 stars worthy. I received nothing but 5 star service. After looking online, and seeing that the item I wanted was 80 miles from my home, I decided to call. Im so glad I did. JORDAN was the staff member that took my call. She verified my item was in stock and completed the order over the phone. What sets this young lady apart is that even though my order was complete, she decided to go above and beyond and text me my tracking info and a picture of my item wrapped up and ready for delivery. THIS is what I call World Class Customer Service. Not sure if anyone at Tory Burch reads this, but if you do, keep that young lady at all costs. JORDAN is breeding the culture that is needed for retailers to flourish even in these trying times. Thank you Jordan.
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December 2020 by Natalie Thomas
Great atmosphere
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October 2020 by Sabine Millien-Felix
Awesome boutique with premier service. So worth a trip to Worth for a chance to experience the best of the best. Love the shoes & sandals. The bags are excellent. But the vision that Tory Burch has not just in fashion but also in helping others ... small & upcoming women owned businesses and so many other causes. The boutique is a Must!
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October 2020 by Jennifer Johnson
Why is it that when I (white women blonde hair and blue eyes) walks in, I am greeted by every single employee with a big smile on their face BUT when my friend who is of Asian descent walks in 10 minutes after me is not greeted at all? I was so disturbed and uncomfortable with all the employees side-eyeing her, we decided to walk out. You can CLEARLY see the discriminatory behavior of every employee at this store and made her feel unwelcome.We decided to go to Chanel, LV & Gucci (much more higher quality products AND EMPLOYEES). Every single employee at these stores treated us as equal.I was so extremely appalled by Tory Burch employees until I saw a few reviews who have been discriminated. I guess it’s nothing new at this location. I will never support or recommend this location. Please do better!
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July 2020 by VL M
Very helpful and friendly! Thank you for your wonderful customer service.