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December 2023 by Matthew
I absolutely agree with all other reviewers-the lady at this post office is extremely rude and not helpful. Every year (I spend winters in the area) I dread using the post office. Today, she stood and chatted up the FedEx driver while 4 of us waited in line. She chatted and laughed standing in the lobby. When she finally decided to walk back to her station-she was very dismissive and rude. You would think, of all areas, Palm Beach could and would do better hiring. It’s obvious she was a diversity hire, but she could be polite and thankful for the job-or how about just a nice person in general. These hires are why USPS is failing and become a nightmare and why people prefer sending packages through other carriers.
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July 2023 by Mark Goldman
There is one lady that is always sweet. The rest of the staff are grumpy and unprofessional.
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April 2023 by Cortney Cockrell
If you must to go to a post office in Palm Beach do not go to this location. Go to the one in Royal Poinciana Plaza. The only reason I went here is because it is open until 5:30 pm during the week. Both times I have been here, the same postal worker was rude. If she didn’t work for the government, she would have been let go a long time ago. I dreaded going there today, but didn’t want to leave work early. It was another miserable experience where she was rude to me and multiple customers. All who arrived before closing time. She point blank said “I want to go home.” If she had actually helped the customers, we would’ve all left much sooner than we did.
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April 2023 by sue armstrong
This is the quietest post office I have ever seen, which does not explain the visible HATRED of the man behind the counter. If you hate this so much, gtfo. go home and sulk.
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January 2023 by Anya K
Lady was rude and not helpful. We just need to drop and we asked were and she ignored us. In all normal offices they have place to drop not standing in the line. Very unprofessional and lady if you hate people so much as you do just don’t do this job. Supposed to be helpful and saving time to everyone
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January 2023 by Sonia Carmona
Excellent customer service!
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January 2021 by Laura Arredondo
I’ve never felt more humiliated in my entire life. Today around 5:10 pm I went to drop off a package with a printed label (for return). I just needed a piece of tape so I could tape the label to the package I was going to return. I’ve done this many times in other Usps offices. An African American lady which I didn’t get her name, just treated me like if I was nothing. Told me several times to buy a roll of tape instead. Then she yelled at me : don’t you understand what I’m saying! In front of another customer and a coworker of hers. I will find another way of address this situation too, because what she did was so wrong, she was rude and mean. Specially if you’re going to work in Palm Beach you must have excellent customer service no matter what.
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October 2020 by Andrew Perlin
A surprisingly amazing and quick post office experience. Wish I got her name, but clerk number 8 was amazing. Thank you so much clerk 8!!
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August 2020 by A J
They do not pick up their phone and if their do and promise to call you back, they don’t.
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March 2020 by Brandon Hartz
Came in with an open box with my item in it and a shipping label, I was in town for business and didn't have any shipping supplies with me, the women there were very nice and helped me package it with the provided tape and send it out!
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May 2019 by Kathleen Nelson
Need more staff, there is always a long wait.
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October 2018 by Patricia Whiteside
Patricia Copeland Post Office Manager Does Not Return Calls. Mail Is Improperly Handled Crushed Damaged. Staff IS RUDE & Should Be Fired. Customer Since 1992 The Worst Customer Service Ever Video Monitored & Outrageous Rudeness Not Accounted For. Horrid!
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June 2017 by al king
Clean and quite
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February 2017 by Umaxen 00
The best service.Open until 5:30pm.
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February 2017 by Iam Keemonroe
They don't answer the phone
